Loading ...
Loading ...
Loading ...
44 English
Troubleshooting
Troubleshooting
Problem Cause Action
There are sparks during
cooking.
Metal containers are
used during the oven/
thawing functions.
Do not use metal
containers.
When power is
connected, the oven
immediately starts to
work.
The door is not properly
closed.
Close the door and check
again.
There is electricity
coming from the oven.
The power or power
socket is not properly
grounded.
Make sure the power
and power socket are
properly grounded.
There is water dripping. There may be water or
steam in some cases
depending on the food.
This is not an oven
malfunction.
Let the oven cool and
then wipe with a dry
dish towel.
Steam leaks from the
door.
There may be water or
steam in some cases
depending on the food.
This is not an oven
malfunction.
Let the oven cool and
then wipe with a dry
dish towel.
There is water left in the
oven.
There may be water or
steam in some cases
depending on the food.
This is not an oven
malfunction.
Let the oven cool and
then wipe with a dry
dish towel.
The brightness inside the
oven varies.
Brightness changes
depending on power
output changes
according to function.
Power output changes
during cooking are not
malfunctions. This is not
an oven malfunction.
Problem Cause Action
The thaw function does
not work.
The oven may not work,
too much food is being
cooked, or improper
cookware is being used.
Put one cup of water
in a microwave-safe
container and run
the microwave for
1-2 minutes to check
whether the water is
heated.
Reduce the amount
of food and start the
function again.
Use a cooking container
with a at bottom.
The interior light is dim
or does not turn on.
The door has been left
open for a long time.
The interior light may
automatically turn off
when the Eco function
operates.
Close and reopen the
door or press the
"Cancel" button.
The interior light is
covered by foreign
matter.
Clean the inside of the
oven and check again.
A beeping sound occurs
during cooking.
If the Auto Cook function
is being used, this
beeping sound means
it’s time to turn over the
food during thawing.
After turning over the
food, press the Start
button again to restart
operation.
The oven is not level. The oven is installed on
an uneven surface.
Make sure the oven is
installed on at, stable
surface.
NQ50N9530BM_EU_DE68-04354K-00_EN.indd 44 4/6/2018 4:40:25 PM
Loading ...
Loading ...
Loading ...