IMPORTANT!
Safety Instructions
All Operators Must Read These
Instructions Before Use
Any electrical appliance can be dangerous if used incorrectly.
Some of the safety precautions given in this manual apply
generally to many appliances. Other warnings are specific to the
use of this electric blower vac.
Always follow these safety guidelines. Failure to do so may result
in serious bodily injury or death.
mDANGER! This indicates a hazardous situation, which,
if not followed, will result in serious injury or death.
mWARNING! This indicates a hazardous situation, which,
if not followed, could result in serious injury or death.
mCAUTION! This indicates a hazardous situation, which,
if not followed, could result in minor or moderate injury.
General Safety
FOR HOUSEHOLD USE ONLY
Before using, be sure that everyone using this tool reads
and understands all safety instructions and other information
contained in this manual. Save this manual and review it
frequently prior to using this tool and when instructing
others on the proper operating procedures.
mCAUTION! Wear appropriate hearing protection during
use. After long periods of extended use, the noise generated
from this appliance may cause hearing loss if your ears are
not properly protected.
mWARNING! To reduce the risk of injury, inspect the
collection bag frequently and replace with recommended
replacement if there are signs of wear or deterioration.
Before using the garden blower vac, take the time to familiarize
yourself with the controls, especially how to stop the blower
vac in an emergency. The only individuals who should use the
blower vac are those who have a thorough understanding of the
instructions and who know how to operate the machine. Children
should never be allowed access to the blower vac.
Retain this manual for future reference.
1. Do not leave appliance when plugged in. Unplug from
outlet when not in use and before servicing.
2. Do not use on wet surfaces. Do not expose to rain.
3. Do not allow to be used as a toy. Close attention is
necessary when used by or near children.
4. Use only as described in this manual. Use only
manufacturer’s recommended attachments.
5. Do not use with damaged cord or plug. If appliance is
not working as it should, has been dropped, damaged,
left outdoors, or dropped into water, return it to a service
center.
6. Do not pull or carry by cord, use cord as a handle, close
a door on cord, or pull cord around sharp edges or
corners. Do not run appliance over cord. Keep cord away
from heated surfaces.
7. Do not unplug by pulling on cord. To unplug, grasp the
plug, not the cord.
8. Do not handle plug or appliance with wet hands.
9. Do not put any object into openings. Do not use with any
opening blocked; keep free of dust, lint, hair, and anything
that may reduce air flow.
10. Keep hair, loose clothing, fingers, and all parts of body
away from openings and moving parts.
11. Turn off all controls before unplugging.
12. Use extra care when cleaning on stairs.
13. Do not use to pick up flammable or combustible liquids,
such as gasoline, or use in areas where they may be
present.
mDANGER! Do not manually place objects into the vacuum
inlet while operating the unit as this can seriously damage the
unit and/or harm the operator. Keep both hands away from the
air inlet while the power is on.
DO NOT ATTEMPT to remove material or hold material to be
vacuumed when the blower vac is on. Make sure the blower vac
is off when clearing jammed material from the vacuum inlet.
mCAUTION! Moving parts will continue to run for several
seconds after turning off the machine.
EN
Model SJ-BVM-GA Form No. SJ-SJ-BVM-GA-880E-MR1
R
OPERATOR’S MANUAL
A Division of Snow Joe, LLC
Original instructions.
© 2024 Snow Joe, LLC. All rights reserved. SAVE THESE INSTRUCTIONS
1
TM
ELECTRIC BLOWER/VACUUM/MULCHER
14-AMP | 3-IN-1 | PLUS: GUTTER ATTACHMENT
Personal Safety
• Keep firm footing and maintain good balance at all times. Do
not overreach. Overreaching can result in loss of balance.
• Turn off all controls before unplugging the tool.
• Do not use the tool if the power switch does not turn it ON
or OFF. Any tool that cannot be controlled with the switch is
dangerous and must be repaired.
• Do not use the tool with a damaged plug. If the tool is not
working as it should or has been dropped, damaged, left
outdoors or dropped into water, return it to an authorized
Snow Joe
®
+ Sun Joe
®
dealer or contact the Snow Joe
®
+
Sun Joe
®
customer service department at 1-866-SNOWJOE
(1-866-766-9563).
• Do not pick up anything that is burning or smoking, such as
cigarettes, matches or hot ashes.
• Do not use without the dust bag and/or filters in place.
• Carefully inspect your appliance prior to use and follow all
label and marking instructions.
• Always unplug this appliance before connecting or
disconnecting the collection bag.
• Do not use for wet material.
• During operation, make sure that the vacuum inlet is properly
grounded.
• Never let children operate the unit.
• Keep all parts of your body away from any moving parts and
all hot surfaces of the unit.
• Do not put any object into the tool's openings. Do not use the
tool with any opening blocked; keep openings free of dust,
lint, hair or any other object that may reduce air flow.
• Check the work area before each use. Remove all objects
such as rocks, broken glass, nails, wire or string which can
be thrown or become entangled in the machine.
• Service on the product must be performed by qualified
repair personnel only. Service or maintenance performed
by unqualified personnel could result in injury to the user or
damage to the product.
• This blower vac is intended for residential use only.
Commercial use of this product is prohibited and will void the
manufacturer's warranty.
• Never douse or squirt the unit with water or any other liquid.
Clean the unit after each use as described in the cleaning
and storage section.
• Prevent cords, plastic bags, or similar items from getting
sucked in, as these might wrap around the impeller fan,
which may cause an overload or blocking of the motor. In
such a case, switch the blower vac off. Do not leave the
blower vac switched on with the motor overloaded or stalled.
• Always operate the machine in an upright position. Do not
operate it tilted to one side or even upside-down.
Electrical Safety
1. Ground fault circuit interrupter (GFCI) protection should
be provided on the circuit(s) or outlet(s) to be used for
this electric garden vacuum. Receptacles are available
having built-in GFCI protection and may be used for this
measure of safety.
2. Make sure that the mains voltage matches that listed on the
unit's rating label. Using the improper voltage can damage
the motor and injure the user.
3. To prevent electric shock, use only with an extension cord
suitable for outdoor use, such as SW-A, SOW-A, STW-A,
STOW-A, SJW-A, SJOW-A, SJTW-A, or SJTOW-A.
Before use, check that the extension cord is in good
condition. When using an extension cord, make sure to use
one heavy enough to carry the current your product will
draw. An undersized cord will cause a drop in line voltage
resulting in loss of power and overheating.
4. To reduce the risk of electric shock, this appliance has a
polarized plug (i.e. one blade is wider than the other). Use
this appliance only with a polarized UL-, CSA- or ETL-listed
extension cord recommended for outdoor, all-weather use.
The appliance plug will fit into a polarized extension cord
only one way. If the appliance plug does not fit fully into the
extension cord, reverse the plug. If the plug still does not
fit, obtain a correct polarized extension cord. A polarized
extension cord will require the use of a polarized wall outlet.
The extension cord plug will fit into the polarized wall outlet
only one way. If the plug does not fit fully into the wall outlet,
reverse the plug. If the plug still does not fit, contact a
qualified electrician to install the proper wall outlet. Do not
modify the appliance plug, extension cord receptacle or
extension cord plug in any way.
m WARNING m
Electric shock may cause SEVERE INJURY or DEATH.
Heed these warnings:
• Do not allow any part of the electric blower to make
contact with water while it is in operation. If the
appliance becomes wet while turned off, wipe dry
before starting.
• Use only a UL-, CSA-, or ETL-rated extension cord for
outdoor, all-weather use.
• Do not use an extension cord over 100 ft (30 m).
• Do not touch the appliance or its plug with wet hands
or while standing in water. Wearing rubber boots offers
some protection.
EXTENSION CORD CHART
Extension Cord
Length
Wire Gauge (A.W.G.):
Up to 50 ft
(15 m)
+50 ft - 100 ft
(+15 m - 30 m)
16 14
2
5. To reduce the risk of personal injury due to a loose
electrical connection between the appliance’s plug and
extension cord, firmly and fully attach the appliance plug
to the extension cord. Periodically check the connection
while operating to ensure it is fully attached. Do not use an
extension cord that provides a loose connection. A loose
connection may result in overheating, fire, and increases the
risk of a burning.
6. To prevent the appliance cord from disconnecting from the
extension cord during operation, make a knot with the two
cords as shown in Table 1.
(B) Connect plug and receptacle
Cord set Appliance cord
(A) Tie cord as shown
Table 1. Method of Securing Extension Cord
7. Maintain Appliance With Care – Inspect extension cords
periodically and replace if damaged.
8. Do not abuse the cord. Never pull the blower vac by the
cord or yank the cord to disconnect it from the receptacle.
Keep the cord away from heat, oil and sharp edges.
Double-Insulated Appliances
In a double-insulated appliance, two systems of insulation
are provided instead of grounding. No grounding means is
provided on a double-insulated appliance, nor should a means
for grounding be added to the appliance. Servicing a double-
insulated appliance requires extreme care and knowledge of
the system, and should be performed only by qualified service
personnel at an authorized Snow Joe
®
+ Sun Joe
®
dealer.
Replacement parts for a double-insulated appliance must be
identical to the parts they replace. A double-insulated appliance
is marked with the words “Double Insulation” or “Double
Insulated.” The symbol
(square within a square) may also
be marked on the appliance.
DOUBLE-INSULATED: GROUNDING NOT
REQUIRED. WHEN SERVICING, USE ONLY
IDENTICAL REPLACEMENT PARTS.
This electric blower vacuum is double-insulated, eliminating
the need for a separate grounding system. Use only identical
replacement parts. Read the instructions before servicing
double-insulated appliances. Use this garden vacuum only as
described in this manual.
3
Safety Symbols
The following table depicts and describes safety symbols that may appear on this product. Read, understand and follow all
instructions on the machine before attempting to assemble and operate.
READ THE OPERATOR'S
MANUAL(S) – Read,
understand, and follow all
instructions in the user
manual(s) before attempting
to assemble and operate.
SAFETY ALERT – Indicates
a precaution, a warning, or
a danger.
Immediately remove the plug
from the mains if the power
cable is damaged, frayed, or
entangled. Always keep the
power cable away from heat,
oil, and sharp edges.
DOUBLE INSULATION – When servicing, use only identical replacement parts.
WARNING! Do not expose the
unit to rain or wet conditions.
Wear hearing protection.
Wear eye protection.
Wear breathing protection.
Keep bystanders and children
a safe distance away.
Symbols
SymbolsDescriptions Descriptions
DANGER! Rotating blades pose
a serious risk of injury. Keep
hair, clothing, and all body parts
away from the air intake or any
openings. Secure hair above
shoulders and behind head. Do
not let your hair or clothing get
drawn into the appliance. Failure
to keep hair, clothing, or body
parts away from air intake could
result in personal injury.
The rotating part will continuously
run for several seconds after you
turn off the machine.
Beware of flying objects and
debris.
WARNING! Turn the machine
OFF and disconnect it from the
power supply before inspecting,
cleaning, changing accessories,
or conducting any other
maintenance task.
4
Know Your Electric Blower/Vacuum/Mulcher
Read the owner’s manual and safety instructions carefully before operating the electric blower vac. Compare the illustration below to
the electric blower vac in order to familiarize yourself with the location of the various controls and adjustments. Save this manual for
future reference.
Technical Data
Motor ................................................................................................... 14A
Rated Voltage ...................................................................120V ∼ 60 Hz
No Load Speed ......................................................11000/15000 RPM
Vacuum Air Flow Max .............................................................365 CFM
Blower Air Flow Max ...............................................................168 CFM
Air Speed Max ................................................................ 155/220MPH
Variable Speed Settings .................................................................... 2
Mode Conversion ................................. Blower to mulching vacuum
to gutter cleaner
Collection Bag Capacity...........................................13 gallons (50 L)
Mulching Ratio ................................................................................. 16:1
Net Weight .................................................................... 9.5 lbs (4.3 kg)
6
15
17
16
8
9
11
10
14
12
13
5
4
3
2
1
1. Handle grip
2. On/Off switch/ Variable speed control
(Lower speed and higher speed)
3. Motor housing
4. Tube release button
5. Blower tube
6. Gutter cleaner tube x4
7. Bent tube
8. Front vacuum tube
9. Vacuum tube wheels x2
10. Rear vacuum tube
11. Vacuum tube locking tab (2)
12. Auxiliary handle
13. Auxiliary Handle knob
14. Auxiliary Handle bolt
15. Collection bag adapter
16. Collection bag
17. Collection bag strap
7
5
Unpacking
Carton Contents
• Electric garden vacuum + blower + mulcher motor head
• Blower tube
• Gutter cleaner tube x4
• Bent tube
• Front vacuum tube
• Rear vacuum tube
• Auxiliary handle
• Collection bag
• Manual with registration card
1. Carefully remove the electric blower + vacuum + mulcher
and check to see that all of the above items are supplied.
2. Inspect the product carefully to make sure no breakage or
damage occurred during shipping. If you find damaged or
missing parts, DO NOT return the unit to the store. Please
call the Snow Joe
®
+ Sun Joe
®
customer service center at
1-866-SNOWJOE (1-866-766-9563).
NOTE: Do not discard the shipping carton and packaging
material until you are ready to use the electric blower +
vacuum + mulcher. The packaging is made of recyclable
materials. Properly dispose of these materials in
accordance with local regulations.
IMPORTANT!
The equipment and packaging material are not toys.
Do not let children play with plastic bags, foils or small parts. These
items can be swallowed and pose a suffocation risk!
Assembly
m
WARNING! To avoid serious personal injury, read and
understand all safety instructions provided.
mWARNING! Do not connect to power supply until
assembly is complete. Failure to comply could result in
accidental starting and possible serious personal injury.
mWARNING! Before performing any maintenance, make
sure the tool is unplugged from the power supply. Failure to
heed this warning could result in serious personal injury.
mWARNING! To prevent serious personal injury, make
sure the switch is in the OFF position, the unit is unplugged and
the impeller has come to a complete stop before attaching or
removing the collection bag.
Assemble as a Blower
1. Slide the blower tube adaptor forward until the tube
releasing button clicks into the slot on the blower tube
(Fig. 1) .
2. Tighten blower tube onto blower tube adaptor by turning it
clockwise as far as it will go (Fig. 1).
3. Before using the blower function, securely fasten the inlet
cover over the air inlet by closing the inlet cover until the
lock button clicks and locks (Fig. 2).
4. To remove the blower tube, turn the ON/OFF power switch
to the OFF (O) position.
5. Press the tube release button and remove the blower tube
(Fig. 3).
Assemble as a Gutter cleaner
1. Slide the blower tube adaptor forward until the tube
releasing button clicks into the slot on the blower tube
(Fig. 4) .
Fig. 1
Blower tube
Blower tube
adapter
Tube releasing
button
Fig. 2
Inlet cover
lock button
Inlet
cover
Tube releasing
button
Blower tube
Fig. 3
6
Fig. 4
Blower tube
Gutter cleaner tube x4
Tube releasing
button
Blower tube
adaptor
2. Tighten gutter cleaner tubes onto blower tube adaptor one
by one by turning it clockwise as far as it will go (Fig. 4).
3. Connect blower tube (Fig. 4) or bent tube (Fig. 5) to gutter
cleaner tube.
Assemble as a Vacuum/Mulcher
1. Slide the front and rear vacuum/mulcher tubes together until
the locking tabs on both sides engages (Fig. 6).
2. Press inlet cover lock button forward to disengage the inlet
cover. Hold the cover open (Fig. 7).
3. With the blower tube removed, insert the "wedged" end of
the mulcher tube into the slot on the unit. Securely fasten
the mulcher tube by pushing the 2 tabs on the mulcher tube
until they snap into the holes on the housing (Fig. 8).
4. Insert the collection bag adaptor into the air outlet until the
collection bag is securely fastened, Simply press the tube
release button to remove the bag (Fig. 9).
5. To remove the vacuum/mulcher tube assembly, press the
inlet cover lock button to unlock, then remove the tube
assembly from its housing (Fig. 10).
NOTE: It may be necessary to remove the blower tubes
or vacuum/mulcher tubes to clear a blocked tube or
impeller. Make sure to unplug before attempting to clear any
obstructions.
Fig. 5
Bent tube
Gutter cleaner tube x4
Tube releasing
button
Blower tube
adaptor
Fig. 6
Front
vacuum tube
Locking tab
Rear vacuum tube
Fig. 7
Inlet cover
lock button
Inlet
cover
Fig. 8
Vacuum tube
Wedged end
Tabs
Fig. 9
Air
outlet
Collection
bag
Collection
bag adaptor
Tube release
button
7
Operation
Starting and Stopping
Do not switch on the blower vac until it has been completely
assembled. Before switching on the unit, always check the
appliance cord and the extension cord for signs of damage.
Use only intact cords.
mWARNING! Damaged cords pose a severe risk of injury.
Replace damaged cords immediately. Before switching on the
blower vac, make sure that it is not in contact with any foreign
objects. Keep your hands and feet a safe distance away from
the bottom opening. Failure to comply with these warnings can
result in severe personal injury.
1. Use a heavy duty extension cord, suitable for outdoor
use and so marked. An ordinary duty extension cord will
cause loss of power and may overheat. Keep the extension
cord behind you, away from the area of operation.Use the
extension as shown in Fig.11.
2. Plug the power cord into an approved electrical extension
cord, and connect to the power source.
3. To turn the tool On and select lower speed level, push the
switch button to position “1” (Fig. 12).
4. To turn the tool On and select higher speed level, push the
switch button to position “2” (Fig. 12).
5. To turn tool Off, pull the switch button back to position “0”.
IMPORTANT: After you have turned the blower vac off, do not
leave tool plugged into the power source.
Operating Tips
mWARNING! Use the blower + vacuum + mulcher only in
daylight or good artificial light.
When using the blower vac, plant your feet firmly on the
ground and place one hand on the unit handle and the
other hand on the auxiliary handle.
• Wear personal protective equipment during your work
session. This includes boots, safety glasses/goggles, ear
defenders, long pants and a long-sleeve shirt.
• When using the unit as mulcher, make sure the bag is
properly installed and zipped closed.
• Make sure the blower tube nozzle is not directed at anybody
or any loose debris before starting the unit.
• Verify that the unit is in good working condition. Make sure
the tubes and guards are in place and secure.
• When used as a blower, ensure that the inlet cover is
completely closed and locked.
• Keep a firm grip on both the handle and auxiliary handle.
• To reduce the risk of hearing loss associated with sound
level(s), hearing protection is required. Operate power
equipment only at reasonable hours — not early in the
morning or late at night when people might be disturbed.
Comply with times listed in local ordinances. Usual
recommendations are 9:00 am to 5:00 pm, Monday through
Saturday.
• To reduce noise levels, limit the number of pieces of power
equipment used at any one time and operate power blowers
at the lowest possible speed setting necessary to do the job.
• Use rakes and brooms to loosen debris before blowing.
• In dusty conditions, slightly dampen surfaces. Conserve
water by using power blowers instead of hoses for many
lawn and garden applications, including areas such as
gutters, screens, patios, grills, porches and gardens.
Fig. 10
Vacuum tube
Inlet cover
lock button
Fig. 11
Position “1” for lower speed
Position “2” for higher speed
Fig. 12
8
• Blow debris into a safe, open area away from children, pets,
open windows or freshly washed cars.
• Clean up after using leaf blowers and other lawn equipment.
Dispose of debris appropriately.
mWARNING! To avoid serious personal injury,
wear ear defenders, goggles or safety glasses at all times
when operating this unit. Wear a face mask or dust mask in
dusty locations.
mWARNING! To prevent serious personal injury or
damage to the unit, make sure the blower tube or the mulcher
tubes and the bag are in place before operating the unit.
Air Vents
Never cover air vents. Keep them free from obstructions
and debris. They must always remain clear for proper motor
cooling.
mWARNING! To avoid serious personal injury, do not
wear loose fitting clothing or articles such as scarves, strings,
chains, ties, etc., that could get drawn into the air vents.
To make sure long hair does not get drawn into the air vents,
tie back long hair.
Blower Mode
• Close vacuum cover firmly.
• Attach the blower tube assembly to the motor housing.
• Connect extension cord to the tool, then plug into power
supply.
• Hold the blower tube approximately 2 to 4 inches above
the ground, turn the blower vac on and using a sweeping
motion from side to side, advance slowly keeping the
accumulated debris/leaves in front of you.
• Once you have blown the debris/leaves into a pile, you can
convert to vacuum mode to collect the debris.
Vacuum/Mulcher Mode
• Remove blower tube.
• Attach the vacuum tube.
• Attach the collection bag to the motor housing.
• Connect extension cord to the tool, then plug into power
supply.
• Position the tube slightly above the debris/leaves and the
wheel touch the ground. Turn the blower vac on, then using
a sweeping motion the debris/leaves will be sucked up the
tube, mulched and deposited into the collection bag. Push
the machine and the wheel to move to continue the job.
• As the bag fills the power of the suction will decrease,
turn the blower vac off and unplug from power supply and
remove the bag from the machine to empty the bag.
Gutter cleaner Mode
• Close vacuum cover firmly.
• Attach the gutter tubes assembly to the motor housing.
• Connect extension cord to the tool, then plug into power
supply.
• Hold the gutter tubes approximately 2 to 4 inches above
the ground, turn the blower vac on and using a sweeping
motion from side to side, advance slowly keeping the
accumulated debris/leaves in front of you.
• Once you have blown the debris/leaves into a pile, you can
convert to vacuum mode to collect the debris.
Fig. 13
Fig. 14
Fig. 15
9
Fig. 16
mWARNING! Never remove the collection bag without
first turning the power switch to the OFF position and remove
the batteries.
mWARNING! Do not use in vacuum/mulcher mode
without the vacuum tubes and collection bag in place.
Maintenance
To order genuine replacement parts or accessories for the
Sun Joe
®
SJ-BVM-GA electric blower + vacuum + mulcher,
please visit sunjoe.com or contact the Snow Joe
®
+
Sun Joe
®
customer service center at 1-866-SNOWJOE
(1-866-766-9563).
mWARNING! Disconnect the extension cord before
performing any maintenance task.
If the extension cord is plugged into the appliance, someone
could accidentally turn on the unit while you are performing
maintenance on it, which could result in serious personal injury.
Clearing The Blocked Inlet/Outlet
During the vacuuming process, certain objects such as cloth,
rope or large diameter sticks may obstruct and block the air
inlet/outlet. A thermal protection device, which is built into the
blower vac, will cut off the electricity to the motor to prevent
damage from overheating. When this happens, follow the
instructions below to clean the blocked air inlet/outlet.
mWARNING! To avoid serious personal injury, be sure the
unit is OFF and unplugged before clearing the air inlet/outlet.
mWARNING! To avoid serious personal injury, always wear
gloves to protect yourself from any sharp objects.
1. Slide the ON/OFF switch to the OFF position until the unit
comes to a complete stop.
2. Remove the batteries.
3. Remove the blower tube or vacuum/mulcher tubes and the
bag.
4. Using a chute clean-out tool, carefully remove the material
blocking the tube or impeller. Inspect to ensure no damage
has occurred. Rotate the impeller blades by hand to ensure
the blockage is completely cleared.
5. Reinstall the blower tube or vacuum/mulcher tubes and the
bag.
6. Wait 3 minutes for the motor to cool.
7. Reinsert the batteries and slide the ON/OFF switch to ON.
The blower vac will resume normal function.
Cleaning the Unit
mWARNING! To avoid serious personal injury, always turn
the unit off and unplug it before cleaning or servicing.
Use a small brush to clean the outside of the unit. Do not use
strong detergents, household cleaners that contain aromatic oils
(e.g. pine and lemon) or harsh solvents such as kerosene as
these substances can damage the plastic housing or the handle.
Wipe off any moisture with a soft, dry cloth.
1. Empty the bag after each use to avoid deterioration and
obstructing air flow, which will reduce the performance of
the mulcher.
2. Wear eye protection and a dust mask. Clean the bag as
needed. Turn the bag inside out after initial emptying and
vigorously shake out dust and debris.
3. Wash the bag once a year, or more often if needed.
Follow the steps below:
i. Remove the bag.
ii. Hang it up.
iii. Hose it down thoroughly.
iv. Leave it hanging to dry.
iv. Turn the bag right-side out and reinstall.
Storage
1. Examine the electric blower + vacuum + mulcher thoroughly
for worn, loose or damaged parts. Should you need to
repair or replace a part, contact an authorized
Snow Joe
®
+ Sun Joe
®
dealer or call the Snow Joe
®
+
Sun Joe
®
customer service center at 1-866-SNOWJOE
(1-866-766-9563) for assistance.
2. Examine the extension cord thoroughly for signs of excess
wear or damage. If it is worn or damaged, replace it
immediately.
3. Disconnect the extension cord from the electric blower +
vacuum + mulcher before storing.
4. Store the cord with the electric blower + vacuum + mulcher
indoors in a clean, dry and locked location out of the reach
of children and animals.
NOTE: Devices for retaining extension cords are
commercially available should you wish to purchase one.
10
Service and Support
If your Sun Joe
®
SJ-BVM-GA 3-in-1 electric blower + vacuum +
mulcher requires service or maintenance, please call the
Snow Joe
®
+ Sun Joe
®
customer service center at
1-866-SNOWJOE (1-866-766-9563).
Model and Serial Numbers
When contacting the company, reordering parts or arranging
service from an authorized dealer, you will need to provide the
model and serial numbers, which can be found on the decal
located on the housing of the unit. Copy these numbers into the
space provided below.
Record the following numbers from the housing or handle of your
new product:
Model #:
Serial #:
SJ-BVM-GA
11
Troubleshooting
m
WARNING! Always unplug the power cord before performing any adjustments, maintenance or repairs to your
electric blower vac.
Unit will not
vacuum or mulch
Unit will not start
1. Bag full.
2. Blocked air inlet/outlet.
3. Blocked impeller.
4. Dirty bag.
5. Torn bag.
6. Bag unzipped.
7. Unit unplugged.
1. Unit is unplugged.
2. Power/speed switch is in the OFF (O) position.
3. Defective On/Off switch.
4. House circuit may have tripped.
5. The collection bag is not attached properly.
1. Empty the bag.
2. Clear the blockage.
3. Clear the blockage.
4. Clean the bag.
5. Replace the bag.
6. Zip up the bag.
7. Plug into an outlet or an extension cord.
1. Check cord to make sure it is plugged into an
electrical outlet.
2. Push the power switch to the ON (I) position.
3. Call the Snow Joe
®
+ Sun Joe
®
customer service center
at 1-866-SNOWJOE (1-866-766-9563).
4. Check wall circuit breaker panel and reset if necessary.
5. Attach the collection bag securely.
Problem
Possible Cause
Solution
12
13
R5_05112023
SNOW JOE
®
+ SUN JOE
®
CUSTOMER PROMISE
OUR WARRANTY:
Snow Joe warrants new, genuine, powered and non-powered Products to be free from defects in material or workmanship when used for
ordinary household use for a period of two years from the date of delivery of the Product to the original, end-user purchaser when purchased
from Snow Joe or from one of Snow Joe’s authorized sellers with proof of purchase. Because Snow Joe is unable to control the quality
of its Products sold by unauthorized sellers, unless otherwise prohibited by law, this Warranty does not cover Products purchased from
unauthorized sellers. If your Product does not work or there’s an issue with a specific part that is covered by the terms of this Warranty,
Snow Joe will elect to either (1) send you a free replacement part, (2) replace the Product with a new or comparable product at no charge,
or (3) repair the Product. How cool is that!
This Warranty gives you specific legal rights, and you may also have other rights which vary from State to State.
PRODUCT REGISTRATION:
Snow Joe strongly encourages you to register your Product. You can register online at snowjoe.com/register, or by printing and
mailing in a registration card available online from our website, or by calling our Customer Service Department at 1-866-SNOWJOE
(1-866-766-9563), or by e-mailing us at [email protected]. Failure to register your Product will not diminish your warranty rights. However,
registering your Product will allow Snow Joe to better serve you with any of your customer service needs.
WHO CAN SEEK LIMITED WARRANTY COVERAGE:
This Warranty is extended by Snow Joe to the original purchaser and original owner of the Product.
WHAT IS NOT COVERED?
This Warranty does not apply if the Product has been used commercially or for non-household or rental applications. This Warranty also
does not apply if the Product was purchased from an unauthorized seller. This Warranty also does not cover cosmetic changes that do
not affect performance. Wearing parts like belts, augers, chains and tines are not covered under this Warranty, and can be purchased at
snowjoe.com/support or by calling 1-866-SNOWJOE (1-866-766-9563).
Keep your warranty intact. Only use CERTIFIED AUTHENTIC Snow Joe
®
, Sun Joe
®
, Aqua Joe
®
+ Auto Joe
®
replacement parts +
accessories. Use of any other parts + accessories will void the warranty. Genuine parts + accessories can be found and purchased online at
snowjoe.com/support by entering the model number of your product.
ABOVE ALL ELSE, Snow Joe, LLC (“Snow Joe”) is dedicated to you, our customer. We strive to make your experience as pleasant as
possible. Unfortunately, there are times when a Snow Joe
®
, Sun Joe
®
, Aqua Joe
®
, or Auto Joe
®
product (“Product”) does not work or breaks
under normal operating conditions. We think it’s important that you know what you can expect from us. That’s why we have a Limited
Warranty (“Warranty”) for our Products.
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