Epson B11B250202 WorkForce ES-865 Color Duplex Document Scanner

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Cleaning and Transporting Your Scanner............................................................................................. 107

Cleaning Your Scanner .................................................................................................................... 107

Cleaning Inside Your Scanner.......................................................................................................... 107

Checking the Scanner Roller Counter .............................................................................................. 119

Replacing the Scanner Rollers......................................................................................................... 120

Resetting the Scanner Roller Counter ......................................................................................... 126

Transporting Your Scanner .............................................................................................................. 126

Solving Problems .................................................................................................................................... 129

Product Status Messages ................................................................................................................ 129

Solving Scanning Problems ............................................................................................................. 130

Scanner Does Not Turn On or Turns Off Unexpectedly............................................................... 130

Scanner Button Does Not Work as Expected .............................................................................. 131

Scanning Software Does Not Operate Correctly ......................................................................... 131

Original Feeds Incorrectly in Scanner.......................................................................................... 132

Ripple Patterns Appear in an Image ............................................................................................ 137

Spots or Lines Appear in All Scanned Images............................................................................. 138

Scanned Image is Cropped ......................................................................................................... 138

Solving Flatbed Scanner Dock Problems ......................................................................................... 139

Scanned Image Edges are Cropped ........................................................................................... 139

Line of Dots Appears in All Scanned Images............................................................................... 139

Uninstalling Scanner Software - Mac........................................................................................... 141

Where to Get Help............................................................................................................................ 141