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139
Solving Flatbed Scanner Dock Problems
Check these solutions if you have problems scanning with the optional flatbed scanner dock.
Scanned Image Edges are Cropped
Line of Dots Appears in All Scanned Images
Binding Margins on a Scanned Booklet are Blurry
Back of Original Image Appears in Scanned Document
Parent topic: Solving Problems
Scanned Image Edges are Cropped
If the edges of a scanned image are cropped, make sure your original is placed correctly for scanning. If
necessary, move your original away from the edges of the scanner glass slightly.
Parent topic: Solving Flatbed Scanner Dock Problems
Line of Dots Appears in All Scanned Images
If a line of dots appears in all your scanned images, try these solutions:
• Clean the scanner glass with a soft, dry, lint-free cloth or use a small amount of glass cleaner on the
cloth, if necessary. Paper towels are not recommended.
Caution: Do not spray glass cleaner directly on the scanner glass.
• Make sure any interface cables are securely connected at both ends.
Parent topic: Solving Flatbed Scanner Dock Problems
Binding Margins on a Scanned Booklet are Blurry
When scanning a booklet on the scanner glass, characters may appear distorted or blurred on the
binding margin. If this occurs, the characters may not be recognized correctly when you save the
scanned image as a searchable PDF.
To decrease distortion or blurring, gently press down on the document cover to flatten the booklet while
scanning.
Caution: Do not press down on the document cover with too much force, or you may damage the
booklet or scanner.
Parent topic: Solving Flatbed Scanner Dock Problems
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