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174
Image Problem Troubleshooting
Problem Image Example
Solution
Dirty
background(partial
page)
Check if toner is not leaked from
the toner cartridge. If so, replace
the toner cartridge.
Dirty
background(entire
page)
1. The paper might not meet the
printer’s specifications (for
example, the paper is too thin).
2. Check if there is enough toner
in the toner cartridge. If not,
please replace the toner
cartridge.
3. Call the service personnel for
help.
Print blank page
Check if there is enough toner in
the toner cartridge. If not, please
replace the toner cartridge.
If this error happens again, call
service for help.
Defective image of
regular interval
1. Clean the drum unit with a soft
and clean cloth (See p. 149).
2. If this error hapeens again, call
service for help.
2.
Loose toner
1. If you have observed a rougher
texture on one side of your
paper, try printing on the
smoother side.
2. The paper might not meet the
printer’s specifications (for
example, the paper surface is
not smooth or paper too thick).
3. Media type incorrect. Please
choose proper media type for
your paper.
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