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The printer is using incorrect link and duplex settings for the network................................................................................108
New software programs might be causing compatibility problems.......................................................................................108
The computer or workstation might be set up incorrectly.............................................................................................................108
The printer is disabled, or other network settings are incorrect ...............................................................................................108
Solve wireless network problems................................................................................................................................................................................108
Introduction.......................................................................................................................................................................................................................108
Wireless connectivity checklist.........................................................................................................................................................................109
The printer does not print after the wireless configuration completes................................................................................109
The printer does not print, and the computer has a third-party firewall installed.........................................................109
The wireless connection does not work after moving the wireless router or printer..................................................110
Cannot connect more computers to the wireless printer...............................................................................................................110
The wireless printer loses communication when connected to a VPN .................................................................................110
The network does not appear in the wireless networks list ...........................................................................................................110
The wireless network is not functioning........................................................................................................................................................110
Perform a wireless network diagnostic test...............................................................................................................................................111
Reduce interference on a wireless network...............................................................................................................................................111
Appendix A Service and support ............................................................................................................................................................................................112
HP limited warranty statement....................................................................................................................................................................................... 112
UK, Ireland, and Malta .................................................................................................................................................................................................113
Austria, Belgium, Germany, and Luxemburg ..............................................................................................................................................114
Belgium, France, and Luxemburg.......................................................................................................................................................................114
Italy...........................................................................................................................................................................................................................................115
Spain.......................................................................................................................................................................................................................................116
Denmark...............................................................................................................................................................................................................................116
Norway..................................................................................................................................................................................................................................116
Sweden ..................................................................................................................................................................................................................................117
Portugal..................................................................................................................................................................................................................................117
Greece and Cyprus.......................................................................................................................................................................................................117
Hungary................................................................................................................................................................................................................................118
Czech Republic................................................................................................................................................................................................................118
Slovakia.................................................................................................................................................................................................................................118
Poland ....................................................................................................................................................................................................................................119
Bulgaria.................................................................................................................................................................................................................................119
Romania................................................................................................................................................................................................................................119
Belgium and the Netherlands..............................................................................................................................................................................120
Finland ..................................................................................................................................................................................................................................120
Slovenia ...............................................................................................................................................................................................................................120
Croatia................................................................................................................................................................................................................................... 121
Latvia ......................................................................................................................................................................................................................................121
Lithuania...............................................................................................................................................................................................................................121
Estonia...................................................................................................................................................................................................................................121
Russia.................................................................................................................................................................................................................................... 122
HP's Premium Protection Warranty: LaserJet toner cartridge limited warranty statement............................................. 122
Long life consumable and maintenance kit limited warranty statement........................................................................................ 122
Dynamic Security Enabled Printers ...........................................................................................................................................................................123
HP policy on non-HP supplies..........................................................................................................................................................................................123
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