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After Sales Support
(AU) 1300 886 649 (NZ) 0800 836 761 | tempo.org/support
24
Wi-Fi Connection (Cont.)
Wi-Fi troubleshooting
Problem Possible cause and solution
During the set-up,
the dryer cannot be
configured successfully.
Check and ensure you have internet reception and your
mobile phone and the dryer are connected to the same
Wi-Fi network.
Check and ensure your Wi-Fi password is correct.
Check and ensure that no firewalls or other restrictions
are set.
Check and ensure that the router works normally — check
the network requirements.
Ensure that the dryer, router and mobile are all on the
same Wi-Fi network and within the signal range.
I cannot control the
dryer with my mobile.
If a message is displayed to alert you to an identification
failure, the dryer has been reset and the mobile phone lost
control permission. You need to reconnect the phone to
the dryer, following the set-up instructions in this manual.
If after these steps you still cannot control the dryer with
your mobile, please delete the appliance from your device
list and reconnect again.
My mobile phone
cannot find the dryer.
If a message is displayed to alert you that the device
is offline, please check and ensure that your dryer is
connected to your mains supply and power is switched
on at the outlet.
Also ensure that your router is connected to the mains
supply and that the router and your mobile phone are
properly connected to your Wi-Fi network.
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