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Shure Incorporated
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The receiver displays the type of transmitter firmware it has available. The receiver holds one type of firmware at a
time.
HH BP = handheld or bodypack firmware
BN GN = gooseneck or boundary firmware
Press enter to start the update.
When the red IR LED flashes, align the receiver and transmitter IR sync ports. The red LED will remain illuminated to
indicate correct alignment and the download will automatically start.
Maintain alignment during the update and monitor download progress (0 to 100%) on the receiver screen.
When the update is complete, "TX Update good" is shown on the receiver display. If the screen shows Err. 09, update
again with a transmitter type that matches the firmware held by the receiver.
Troubleshooting
Issue See Solution...
No Sound Power, Cables, or Radio Frequency
Faint sound or distortion Gain, Cables, Reducing Interference or Radio Frequency
Lack of range, unwanted noise bursts, or dropouts RF
Cannot turn transmitter off or change frequency set
tings, or can't program receiver
Interface Locks
Receiver display shows FAIL after encryption is disable Encryption Mismatch
Group and Channel display shows "--" Custom Group IR Sync
Power
Make sure that the receiver and transmitter are receiving sufficient voltage. Check the battery indicators. Replace or recharge
the batteries if necessary.
Gain
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