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Examples of poor print quality Recommendation
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Colored spots at 3.0 in. (75 mm)
• If the problem is not solved after printing a few pages,
the drum may have foreign material, such as glue
from a label, stuck on the drum surface. Clean the
drum unit.
See Related Information: Clean the Drum Unit.
• Install a new drum unit.
See Related Information: Replace the Drum Unit.
Colored spots at 1.1 in. (29 mm)
Identify the color causing the problem and install a new
toner cartridge.
To identify the color of the toner cartridge, visit
support.brother.com/faqs to see the FAQs &
Troubleshooting page.
See Related Information: Replace the Toner Cartridge.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Toner scatter or toner stain
• Check the machine’s environment. Conditions such as
high humidity and high temperatures may cause this
print quality problem.
• Identify the color causing the problem and put in a
new toner cartridge.
To identify the color of the toner cartridge, visit
support.brother.com/faqs to see the FAQs &
Troubleshooting page.
See Related Information: Replace the Toner Cartridge.
• Install a new drum unit.
See Related Information: Replace the Drum Unit.
The color of your printouts is not what you expected
• To improve the color density, perform the color
correction using the LCD.
• To adjust the print position of colors for sharper edges,
perform the color registration using the LCD.
• Make sure Toner Save mode is off on the LCD or in
the printer driver.
• If the print quality of the black portion is not what you
expected, select the Enhance Black Printing
checkbox in the printer driver.
• Clear the Improve Gray Color checkbox in the printer
driver.
• Identify the color causing the problem and put in a
new toner cartridge.
To identify the color of the toner cartridge, visit
support.brother.com/faqs to see the FAQs &
Troubleshooting page.
See Related Information: Replace the Toner Cartridge.
• Install a new drum unit.
See Related Information: Replace the Drum Unit.
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