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Appendix
144
Sound echoes during a call
Adjust the volume or move to another area.
A cellular network or the internet is often disconnected or audio
quality is poor
•
Ensure that you are not blocking the Watch’s internal antenna.
•
When you are in areas with weak signals or poor reception, you may lose reception.
You may have connectivity problems because of issues with the carrier’s base
station. Move to another area and try again.
•
When using the device while moving, wireless network services may be unavailable
because of issues with the carrier’s network.
The battery does not charge properly (For Samsung-approved
chargers)
•
Ensure that you connect the Watch to the wireless charger properly.
•
Visit a Samsung Service Centre or an authorised service centre and have the battery
replaced.
The battery depletes faster than when first purchased
•
When you expose the Watch or the battery to very cold or very hot temperatures, the
useful charge may be reduced.
•
Battery consumption increases when you use some apps.
•
The battery is consumable and the useful charge will get shorter over time.
Your Watch is hot to the touch
When you use apps that require more power or use apps on your Watch for an extended
period of time, your Watch may feel hot to the touch. This is normal and should not
affect your Watch’s lifespan or performance.
If the Watch overheats or feels hot for a prolonged period, do not use it for a while. If the
Watch continues to overheat, contact a Samsung Service Centre or an authorised service
centre.
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