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20
The MaxiSys diagnostic platform is now ready to perform vehicle diagnosis.
No Communication Message
A. If the tablet is not connected to the VCI, an error message displays. An error
message indicates the tablet is not communicating with the VCI, and so cannot gain
access to the vehicle control module. In this case, you need to do the following
check-ups:
Check if the VCI is powered on.
In case of wireless connection, check if the network is configured correctly, or if
the right device has been paired.
If during the diagnosis process, communication is suddenly interrupted due to
the loss of signal, check if there are any objects that causes signal interruption.
Check if the VCI is properly positioned. It is recommended to put the VCI with
the front-side up.
Try standing closer to the VCI to obtain more stable signals, and faster
communication speed. In case of wired connection, check the cable connection
between the tablet and the VCI.
Check if the connection LED on the VCI is illuminated for Bluetooth or USB.
B. If the VCI is unable to establish a communication link, a prompt message displays
with check instructions. The following conditions are the possible causes for this
massage to display:
The VCI is unable to establish a communication link with the vehicle.
You’ve selected a system for testing that the vehicle is not equipped with.
There is a loose connection.
There is a blown vehicle fuse.
There is a wiring fault on the vehicle, or the data cable or adapter.
There is a circuit fault in the data cable or adapter.
Incorrect vehicle identification was entered.
Getting Started
Prior to first use of the Diagnostics application, the VCI must be synchronized with the
tablet to establish a communication link. See VCI Manager on page 73.
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