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English 55
Troubleshooting
Problem Cause Action
The oven does not
heat.
• If the door is open
• If oven controls are
not correctly set
• If the household fuse
has been blown or the
circuit breaker has
operated
• Close the door and
restart.
• Refer to the chapter
on oven operation and
reset the oven.
• Replace the fuse or
reset the circuit. If it
happens repeatedly,
call an electrician.
• Check if the Demo
mode is on.
Smoke comes out
during operation.
• During initial
operation
• If there is food on the
heater
• Smoke may come
from the heater
when you rst use
the oven. This is not
a malfunction, and if
you run the oven 2-3
times, it should stop
happening.
• Let the oven cool
sufciently and
remove the food from
the heater.
There is a burning or
plastic smell when
using the oven.
• If using plastic or
other containers that
are not heat-resistant
• Use glass containers
suitable for hot
temperatures.
Problem Cause Action
The oven does not
cook properly.
• If the door is often
opened during cooking
• Do not frequently
open the door unless
you are cooking things
that need to be turned.
If you frequently open
the door, the interior
temperature will be
lower and this may
affect the results of
your cooking.
I can hear water
boiling during steam
cooking.
• This is because water
is heated using the
steam heater
• This is not a product
malfunction, so there
is no need to worry.
Steam cooking does
not work.
• If there is no water in
the water supply tank
• Add water to the tank
and try again.
The set is warm
during pyro cleaning
• This is because pyro
cleaning uses high
temperatures
• This is not a product
malfunction, so there
is no need to worry.
There is a burning
smell during pyro
cleaning.
• Pyro cleaning uses
high temperatures, so
you may smell food
residue burning.
• This is not a product
malfunction, so there
is no need to worry.
Steam cleaning does
not work.
• This is because the
temperature is too
high
• Let the oven cool and
then use.
DG68-01411M-01_NV7B6675CAK_NV7000B_SA_EN.indd 55DG68-01411M-01_NV7B6675CAK_NV7000B_SA_EN.indd 55 2023-08-22 오후 4:14:532023-08-22 오후 4:14:53
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