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43
Crosstrek Hybrid Troubleshooting
Troubleshooting
Troubleshooting
Symptom Possible Cause Solution
Charging has stopped or
did not complete.
A Departure Time
schedule with Automatic
Climate Control was
selected.
When a Departure
Time is scheduled with
Automatic Climate
Control, the charging
system will work to
complete the charging an
hour before the Departure
time. When the Automatic
Climate Control begins
operation (10 minutes
before the Departure
Time), charging will
resume to support the
Climate Control operation.
If Charge Now is “ON” and
then a charging schedule
is saved after the vehicle
has already started to
charge.
If a charging schedule is
saved after the vehicle
has already started
charging the vehicle will
stop charging and wait
for the new scheduled
charging time to start
charging.
Automatic Climate Control
option on the Departure
Time Schedule did
not operate before the
selected time.
One or all of your vehicle’s
doors are unlocked.
When selecting the
Automatic Climate Control
option for a Departure
Time Schedule be sure to
lock all the doors on the
vehicle.
Access Key Fob is locked
in vehicle after Remote
Climate Control began
operation.
Remote Climate Control
will lock all doors at the
beginning of operation.
Use MySubaru Website
or Mobile App to execute
a Remote Door Unlock
command to unlock the
doors and retrieve the
Access Key Fob.
Please refer to your Subaru Owner’s Manual to learn more about your vehicle’s
systems and operations.
STARLINK_OM_022621.indd 43STARLINK_OM_022621.indd 43 3/1/2021 8:05:22 AM3/1/2021 8:05:22 AM
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