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42
Symptom Possible Cause Solution
Charging started
immediately, even though
a saved schedule was
present.
A “Charge Now” command
was received by the
vehicle before the charge
connector was plugged
in or the “Charge Now”
option in the Charging
Timer Setting menu was
set to “ON”
When using charging
schedules, be sure
that the “Charge Now”
option is turned “OFF” in
the vehicle and to only
use “Charge Now from
MySubaru when needed.
The saved charging
schedule was deactivated
Check that all desired
charging schedules are
active.
A Departure Time
schedule is active and
there isn’t enough time to
complete charging by the
desired Departure Time.
When using a Departure
Time schedule, try to give
your vehicle enough time
to fully charge.
Remote Climate Control
was in operation.
When Remote Climate
Control is in operation
the vehicle will charge
immediately. In order
to return to the saved
schedule, Remote
Climate Control needs
to be stopped and the
charging connector
reconnected.
Crosstrek Hybrid Troubleshooting
Troubleshooting
Troubleshooting
Continued...
STARLINK_OM_022621.indd 42STARLINK_OM_022621.indd 42 3/1/2021 8:05:21 AM3/1/2021 8:05:21 AM
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