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13
SOS Emergency Service (SOS)
In the event of an emergency other than the Advanced Automatic Collision
Notification*, your SUBARU STARLINK Customer Care Advisor will be ready to assist
you. Press the red SOS button
on the overhead console to promptly connect to
your advisor from anywhere in the Continental U.S., Alaska, Hawaii and the District
of Columbia.
• Press the red SOS button
• A STARLINK Customer Care Advisor will attempt to establish
communication with you to ask about the nature of the emergency and then
dispatch the appropriate emergency assistance
• If you are unable to answer, the advisor will let you know that emergency
assistance has been notified and is on its way
• The advisor will remain on the line until help arrives or until the vehicle’s
battery loses power
• To cancel the SOS call, press and hold the red SOS button for
approximately 2 seconds or press the “End Call” button on the head unit
display
*In order to utilize these services, you must be an active STARLINK subscriber.
SUBARU STARLINK Features
The SOS Emergency Assistance feature requires adequate cellular coverage
and signal strength. This feature is only available in the Continental U.S.,
Alaska, Hawaii, the District of Columbia and Canada.
NOTE
At any time after initiating a voice call you can adjust the volume of the call by
using the volume knob on your vehicle’s head unit.
NOTE
Icon Exploration
Diagnostic Alerts
PHEV - Remote Battery Charge
PHEV - Remote Climate Control
Stolen Vehicle Recovery Service
Stolen Vehicle Immobilizer
Vehicle Security Alarm Notifications
Remote Climate Control / Heated Seats
SOS Emergency Assistance
Enhanced Roadside Assistance
Automatic Collision Notification
Maintenance Notifications
Approved
For review
Pending
STARLINK_OM_022621.indd 13STARLINK_OM_022621.indd 13 3/1/2021 8:05:12 AM3/1/2021 8:05:12 AM
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