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Symptom Action
Incorrect display on the
viewfinder.
0
Is the LCD monitor used with [LCD/VF]
B
[LCD + VF] set to “Off”?
(A P120 [ LCD + VF ] )
The actual recording time is
shorter than the estimated
time.
0
The recordable time may be shorter depending on the shooting
conditions or the subject.
The two camera recorders are
not synchronized even though
the time codes have been
synchronized. (Z on the Slave
device is not displayed.)
0
Is the [TC GENE.] switch set to “FREE”?
(A P78 [Synchronizing the Time Code with an External Time Code
Generator] )
0
Set [System] B [Record Set] B [Record Format] B [WFrame & Bit
Rate] such that the two camera recorders have the same frame rate.
(A P133 [ W Frame & Bit Rate ] )
Cannot connect to wireless
LAN.
0
Check the mode of connection and method of setting ([SSID] and
[Passphrase] in cases other than WPS).
(A P175 [Connecting via Wireless LAN] )
0
Even if the Passphrase is wrong, “Completed the Setup Wizard.
Please Input the Passphrase into Your Device.” may appear at the
browser setting depending on the type of encryption.
Adjust [Passphrase] again.
The View Remote screen turns
black.
The screen flickers.
The screen freezes.
Cannot perform remote
operation.
0
The network path is congested.
Wait a while before refreshing (reloading) the web browser.
0
The problem may be resolved by clearing the web browser cache.
The clips cannot be uploaded
to the FTP server.
0
Adjust the [Clip Server] settings.
(A P140 [ Clip Server ] )
0
The maximum size of the recorded clip is 64 GB.
If a file size limit is set in the FTP server settings, set the size limit to
more than 64 GB.
0
Take necessary action as described in “[List of FTP Transfer
Errors] P 203”.
The wireless LAN is
disconnected.
0
The wireless LAN may be disconnected depending on the
environment. Change the usage environment.
0
Connect via wired LAN.
(A P177 [Connecting via Wired LAN] )
GPS signal cannot be
received.
0
Signal reception from GPS satellites may be affected by buildings or
trees.
Perform positioning preferably at an unobstructed location with a clear
view.
0
Radio wave reception may be affected by weather conditions such as
on a cloudy or rainy day.
The position is not accurate.
0
The precision error may be up to hundreds of meters if the GPS signal
is weak or reflected off surrounding buildings.
208
Troubleshooting
Others
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