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Before YouCarlForService... w GEApplia.oes.oom
Troubleshooting tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Possible Causes
Improper cookware
being used.
What ToDo
• Use pans which are flat and match the diameter
of the surface unit selected.
A fuse in your home may be • Replace the fuse or reset the circuit breaker.
blown or the circuit breaker
tripped.
Cooktop controls • Check to see the correct control is set for the surface
improperly set. unit you are using.
Incorrect cleaning
methods being used.
Cookware with rough bottoms
being used or coarse particles
(salt or sand) were between
the cookware and the surface
of the cooktop.
Cookware has been slid
across the cooktop surface.
• Scratches are not removable. Tiny scratches will become
less visible in time as a result of cleaning.
• To avoid scratches, use the recommended cleaning
procedures. Make sure bottoms ofcookware are clean
before use, and use cookware _4th smooth bottoms.
Food spillovers not cleaned • See the Cleaningthe glass cooktop section.
before next use.
Hot surface on a model • This is normal. The surfhce may appear discolored
with a white glass cooktop, when it is hot. This is temporary and will disappear
as the glass cools.
Hot cooktop came into • See the Glasssurface--potential for permanent damage
contact with plastic placed section in the Cleaning the glass cooktop section.
on the hot cooktop.
Hot sugar mixture spilled • Call a qualified technician for replacement.
on the cooktop.
Improper cookware • Use only- flat cookware to minimize cycling.
being used.
You forgot to enter a • Press the BAKE pad and desired temperamre or the
bake temperature or SELFCLEANpad and desired clean time.
cleaning time.
Oven controls improperly set. • See the Using the oven section.
Shelf position is incorrect • See the Usingthe oven section.
or the shelf is not level.
• See the Using the oven section.
• See the Adjust the oven thermostat--Do it yourself!
section.
Incorrect cookware or
cookware of improper
size being used.
Oven thermostat needs
adjustment. 27
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