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Troubleshooting
COOKTOP
The surface units You may be using Use pans which are flat and match the
will not maintain inappropriate cookware, diameter of the surface unit selected.
a rolling boil or In some areas, the power Cover the pan with a lid until the
will not cook fast (voltage) may be low. desired heat is obtained.
enough.
The surface units A fuse in your home may be Replace the fuse or reset the circuit
will not turn on. blown or the circuit breaker breaker.
tripped.
The cooktop controls are set Check if the correct control is set for
improperly, the surface unit you are using.
Food spillover was not Refer to the section on the care and
discoloration on cleaned, cleaning of the glass cooktop on pages
the cooktop. 57-59.
The surface is hot and the
model features a Iighbcolored
cooktop.
The surface unit
frequently cycles
on and off:.
The surface unit
stops glowing
when changed to a
lower setting.
Scratches or
abrasions on the
cooktop surface.
The element will cycle on and
off to maintain the power
setting.
The cooktop is being cleaned
improperly.
Cookware with rough bottoms
was used on the cooktop or
there were coarse particles
(eg. salt or sand) present
between the cookware and
the surface of the cooktop.
Cookware has been slid across
the cooktop surface.
This is normal. The surface may appear
discolored when it is hot. This is
temporary and will disappear as the
glass cools.
This is normal operation, and not a
system failure. Use the oven as usual.
Scratches are not removable. Tiny
scratches will become less visible
in time as a result of cleaning. Use
ceramic glass top cleaning cream. Do
not use chemical or corrosive agents.
These agents may damage the surface
of the product.
To avoid scratches, use the
recommended cleaning procedures.
Make sure cookware bottoms are clean
before use, and use cookware with
smooth bottoms.
64 English
NE59J7630SS_AA_DG68-00598A-01_EN.indd 64 2015-04-16 u_4:46:10
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