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60 electrolux.com.au
TROUBLESHOOTING
NOTE: We may charge for service even in the warranty period if your problem is due to the causes listed below.
problem possible cause
Oven or grill not working • Time of day is not set.
• Power is not turned on.
• Controls are incorrectly set .
• Oven is in ‘Demo’ mode, refer to Additional Functionality.
• Household fuse has blown or power supply is off. (If the household fuse continues to
blow, call the Service Centre).
• Child-proof oven lock is activated. ‘LOCKED’ is displayed when control is touched.
(Refer to operating instructions).
Oven light not working • Light may be turned off at control panel.
• Lamp blown or loose socket.
• Household fuse has blown. (If the household fuse continues to blow, call the
Service Centre).
Oven not heating enough • Foil trays on bottom of oven.
• Timer is in ‘AUTO’ mode. (Refer to operating instructions).
• Household fuse has blown or power supply is off. (If the household fuse continues
to blow, call the Service Centre).
Clock flashing on display • Reset time of day and any cooking functions you were using.
Unit smoking when first used • Protective oils being removed.
Condensation build up • Reduce the amount of water used in cooking. (Sometimes condensation
is normal).
Door cannot be replaced after removal • Stirrup not engaged properly.
Functions and temperature appear on
display but oven does not work
• Oven is in ‘Demo’ mode, refer to Additional Functionality.
When the door is open the fan stops
(underbench only)
•
This is a function of the power board to help reduce the blast of air when opening the door.
When a non fan mode is selected the
fan starts
•
Most oven modes have a fast heat up function that uses the fan, fan element and top
(boost) elements. Auto fast heat up can be overridden by selecting a temperature of
120°C or less, allowing the function to start, then increasing the temperature to the
desired level.
The light stays on when the door is closed • An oven function has been selected.
• The light has been turned on at the control panel.
The light does not turn *ON* when the
door is opened
• Oven light may need replacing.
Error message “REMOVE FOOD PROBE”
after connecting Food Probe to appliance
• The cooking function selected is not compatible with the food probe. Refer Food
Probe instructions page.
Food Probe temperature setting
not displayed
• Ensure Food Probe plug is fully inserted into the socket on the front panel.
• Incorrect Food Probe used. Only use the Food Probe recommended for
this appliance.
• Ensure food is fully defrosted
When using the Food Probe, centre of the
food is undercooked
• Ensure the Food Probe is inserted at least 75% into the food.
• Ensure that food has been adequately rested after cooking.
Shelf or telescopic runner slides out when
door is opened
• Oven cavity is not level, you can perform a check using a level to verify this (refer to
installation section). If not level refer to installer.
Door locked (switching off Pyro function
quickly)
• Go back into Pyro mode and switch off Pyro function after few seconds for
the lock
to open completely.
Lime scale residue on base of oven
• Follow the procedure for cleaning the cavity well. There may be some minor
residual marks after cleaning.
Oven seal loose • The oven seal of non pyrolytic models is only attached at each corner. It may
seem like a loose fit, but when the oven is closed it will function correctly.
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