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En
34
Additional information
Troubleshooting
! Improper operation is often mistaken for trouble or a malfunction that occurred in the device. If something is wrong with this unit, check the follow-
ing issues, and also access the following Pioneer DJ support site and check [FAQ] for [XDJ-RX2].
pioneerdj.com/support/
Some problems occurs due to the connected components. If the problem cannot be resolved after checking the connected components, ask the
service center or dealer for repairs.
! The unit may not operate properly due to static electricity or other external influences. If this happens, normal operation can be sometimes restored
by removing the power cord after turning the power off, and turning the power back on after inserting the power cord into the power outlet.
Power supply
Problem Check Remedy
The unit does not turn on.
The indicators do not light up.
Is the power cord properly connected? Connect the power cord to an AC outlet. (page 10 )
Is the [u] switch turned on? Turn on the [u] switch.
The power suddenly turns off. Is the auto standby function activated?
(When auto standby is functioning, the
[MASTER REC (WAKE UP)] button is lit in red.)
This unit is shipped with the auto standby function set to on. If you do not
want to use the auto standby function, set [AUTO STANDBY] to [OFF] on the
[MENU (UTILITY)] screen.
Audio output
Problem Check Remedy
Sound is not output, or sound is too
small.
Are the [DECK 1, LINE1, PHONO1] and [DECK 2,
LINE2, PHONO2] selector switches set to the
proper positions?
Change the input source for the channel using the [DECK 1, LINE1, PHONO1]
and [DECK 2, LINE2, PHONO2] selector switches. (page 30 )
Are the [TRIM] control, channel faders, crossfader
and [MASTER LEVEL] control set to the proper
positions?
Set the [TRIM] control, channel faders, crossfader and [MASTER LEVEL] control
to the proper positions. (page 30 )
Sound is distorted. Is the [MASTER LEVEL] control set to the proper
position?
Adjust the [MASTER LEVEL] control so that the master channel level indicator
lights around [0 dB] at the peak level.
Set [MASTER ATTENUATOR.] to [-6 dB] or [
+12 dB] in the [UTILITY] screen.
Is the [TRIM] control set to the proper position? Adjust the [TRIM] control to confirm that the channel level indicator lights up in
orange at the highest volume. (page 30 )
Is the level of sound input to the [MIC] terminal set
to an appropriate level?
Set the [MIC LEVEL] control to the proper position.
Sound is not output, or the output
sound is distorted or noisy.
Is this unit placed near a TV? Turn the TV off, or place this unit farther away from the TV.
Microphone sound is not output or
the volume is low.
Is the [MIC LEVEL] control set to the proper
position?
Set the [MIC LEVEL] control to the proper position.
Is the switch on this unit or the microphone
turned off?
Turn the switch on.
Sound is distorted when an analog
player is connected to the [PHONO]
terminals of this unit.
Or, lighting of the channel level
indicator does not change when the
[TRIM] control is turned.
Is an analog player with a built-in phono equalizer
connected to this unit?
When using an analog player with a built-in phono equalizer, connect it to the
[LINE
] input terminals. (page 10 )
If the analog player with a built-in phono equalizer has a LINE, PHONO selector
switch, set it to PHONO.
Is an audio interface for computers connected
between the analog player and this unit?
If the audio interface for computers has a line level output, connect it to the
[LINE
] input terminals. (page 10 )
If the analog player has a LINE, PHONO selector switch, set it to PHONO.
Display
Problem Check Remedy
Playing address is not displayed in the
remaining time display.
— Playing address may not be displayed for files recorded in VBR. This happens
when it takes time for the unit to detect the length of the track and display the
playing address.
The category is not displayed. Is the rekordbox library information stored on the
USB device?
Use a USB device containing the library information that is exported from
rekordbox to the device..
Is the USB device write-protected? Disable write-protection on the USB device to make it writable.
The scale is not displayed. Is the track over 15 minutes long? The scale is not displayed for tracks whose playing time is over 15 minutes.
The enlarged waveform is not
displayed.
Is the track over 60 minutes long? The enlarged waveform is not displayed for tracks whose playing time is over 60
minutes.
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