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IN CASE OF EMERGENCY 311
(Continued)
ASSIST Call
The ASSIST button is used to automatically connect you to
any one of the following support centers:
Roadside Assistance – If you get a flat tire, or need a
tow, just push the ASSIST button and you’ll be
connected to someone who can help. Roadside Assis-
tance will know what vehicle you’re driving and its loca-
tion. Additional fees may apply for roadside assistance.
SiriusXM Guardian™ Customer Care – In-vehicle
support for SiriusXM Guardian™.
Vehicle Customer Care – Total support for all other
vehicle issues.
Uconnect Customer Care - Total support for Radio,
Phone and NAV issues.
SOS Call
1. Push the SOS Call button on the overhead console.
NOTE:
In case the SOS Call button is pushed in error, there will be
a 10 second delay before the SOS Call system initiates a
call to an SOS operator. To cancel the SOS Call
connection, push the SOS call button on the overhead
console or press the cancellation button on the Device
Screen. Termination of the SOS Call will turn off the green
LED light on the overhead console.
2. The LED light located within the ASSIST and SOS
buttons on the overhead console will turn green once
a connection to an SOS operator has been made.
3. Once a connection between the vehicle and an SOS
operator is made, the SOS Call system may transmit
the following important vehicle information to an SOS
operator:
Indication that the occupant placed an SOS Call.
The vehicle brand.
The last known GPS coordinates of the vehicle.
4. You should be able to speak with the SOS operator
through the vehicle audio system to determine if
additional help is needed.
NOTE:
Your vehicle may be transmitting data as autho-
rized by the subscriber.
Once a connection is made between the vehicle’s
SOS Call system and the SOS operator, the SOS
operator may be able to open a voice connection
with the vehicle to determine if additional help is
needed. Once the SOS operator opens a voice
connection with the vehicle’s SOS Call system, the
operator should be able to speak with the vehicle
occupants, and hear sounds occurring in the
vehicle. The vehicle’s SOS Call system will attempt
to remain connected with the SOS operator until
the SOS operator terminates the connection.
5. The SOS operator may attempt to contact appropriate
emergency responders and provide them with
important vehicle information and GPS coordinates.
WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the features and applications in
this vehicle. Only use the features and applications
when it is safe to do so. Failure to do so may result in an
accident involving serious injury or death.
WARNING!
If anyone in the vehicle could be in danger (e.g., fire
or smoke is visible, dangerous road conditions or
location), do not wait for voice contact from an Emer-
gency Services Agent. All occupants should exit the
vehicle immediately and move to a safe location.
Never place anything on or near the vehicle’s oper-
able network and GPS antennas. You could prevent
operable network and GPS signal reception, which
can prevent your vehicle from placing an emergency
call. An operable network and GPS signal reception is
required for the SOS Call system to function properly.
7
23_JT_OM_EN_USC_t.book Page 311
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