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Beforeyoucall forservice...
_ roubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
T
Problem | Possible Causes What ToDo
Glass CooktopModels
Surface units will not Improper coolcwaJce * Use pans which are fiat and match the diameter ot the stwthce unit
maintaina rollingboil being used. selected.
or cooking is not
fast enough
Surface units do not A fuse in your home may be * Repllwe fixse or reset circuit breaker:
work properlF blown or the ckctfit breaJmr
tripped.
Cool{top controls o Check to see the correct control is set fi)r the stwthce refit you
improperly set. are using.
Tinyscratches (may Incorrect deaning methods * Use recommended cleaning procedures.
appear as cracks) or being used.
abrasions onradiant
cooktop glass surface Cookwa_ve with rough bottoms ®Be sure cookware bottoms and cookware are (lean befi)re use.
being used or coarse particles Use cook_are with smooth bottoms. Tin) scratches are not
(salt or sand were between remo\;ible but will become less visible ix*time as a result of cleaning.
the cookwaJce and the surface
of the cool{top.
Cookwaxe has been slid
across the cool{top surface.
Areas of discoloration Improper cookwa_ve o MarLs ti'om aluminum and copper pans as well as mineral deposits
on the coolaop being used. fl'om water or food can be removed with the cleaning cream.
Plastic melted to the Hot cooktop calm into * See the Special Care infbmxation in the Cleaning the glass cooktop
surface contact with plastic placed section.
on the hot cool{top.
Pitting of the cooktop Hot sugar mixture spilled * Call a qualified te(hni(ian fi)r replacement.
on the cool{top.
Frequent cycling off Improper coolcwaxe * [)se only fiat cookware to minimize cycling.
and on of surface units being used.
51
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