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72
PROBLEM POSSIBLE CAUSES WHAT TO DO
The oven fan comes
on when I select a
function that does not
use a fan (eg BAKE or
CLASSIC BAKE).
This is normal.
The fan comes on while the oven
is preheating. It may turn off
when the oven has reached the
set temperature.
Wait until the red heating bar on
the screen disappears: the oven
will then be ready to use.
The oven has reached the
set temperature but the
temperature dial halo is
still red*.
The oven is set to MAXI BROIL. This is normal. The dial halo* will
stay red whenever this function
is in use as the broil element is
always heating.
The oven sounds a tone
when I try to set the
temperature below a
certain temperature.
This is normal: for food safety
reasons, the oven functions
have factory-set minimum
temperature settings.
Select a different temperature
or try a different function that is
designed for low temperatures.
The temperature dial halo
never turns white when I
use MAXI BROIL*.
This is normal: the halo stays red
to indicate that the broil element
provides instant radiant heat.
Control panel stops during
travel/or doesn’t travel
when activated.
• Moving control panel obstructed
• Motor or gear failure
• Check for any obstructions
• Firmly push control panel with
two hands to return to home
position. If not movable by hand,
contact a Fisher & Paykel trained
and supported service technician
or call Customer Care.
Cannot open
control panel.
Door is open. Ensure oven door is
closed correctly.
‘Tank level too low’
displays on screen when
water tank appears to
have enough water.
This is normal. Fill tank to maximum capacity.
Drip tray is overflowing. Drip tray is full. Open the door to access the drip
tray. Empty tray either by sponge,
or by lifting it from the product.
FILL TANK
button is unavailable.
Water is being pumped from
generator back into tank.
Button will become available once
operation is complete.
Gurgling & spluttering
noises from product.
This is normal as the water boils.
Steam functions
are unavailable.
• Descale required
• Tank not installed correctly
• Tank level too low
Refer to screen for cause and
follow onscreen guidance
to correct.
TROUBLESHOOTING
General
*some models only
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