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12 Trouble-shooting
... the cooking time seems unusually long
Possible cause Solution
▪ The appliance only has a
single-phase connection.
▸ Establish a two-phase connection.
… when grilling, thick smoke is given off
Possible cause Solution
▪ The food is too near to the
heating elements.
▸ Check that the level selected corresponds to the
«EasyCook».
▪ Grill setting is too high. ▸ Reduce the grill setting.
... the food probe temperature is not displayed
Possible cause Solution
▪ The food probe is not plugged
in correctly.
▸ Check whether the food probe is correctly plugged
into the socket.
▸ Check whether the food probe is correctly inserted
in the food: The tip must be in the centre of the
thickest part.
▪ In the selected automatic pro-
gramme, the food probe can-
not be used; the symbol
is illuminated in grey.
▸ If you wish to use the food probe in spite of this,
change to the operating mode menu and set a
suitable operating mode.
▪ The food probe or the socket
is defective.
▸ Call Customer Services.
The food probe temperature is never displayed during the heating process.
… the appliance makes noises during operation
Possible cause Solution
▪ The appliance may emit noise
when operating (e.g. switching
and pumping noises).
Such noise is normal.
… the clock is not running correctly
Possible cause Solution
▪ Irregular mains frequency ▸ Switch off the mains synchronization.
▪ Internal pulse generator is im-
precise when mains synchron-
ization is switched off.
▸ Call Customer Services.
41
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