User Manual Omron PM311 Heat Pain Pro Tens Unit

• Owner's manual - (English, Spanish)

Table of contents

• KNOW YOUR UNIT
• INSPECT UNIT AND RECHARGE BATTERY
• ASSEMBLY STEPS
• GET STARTED WITH YOUR THERAPY
• HOW TO CONTROL AND REDUCE YOUR PAIN
• CLEANING AND STORAGE
• TROUBLESHOOTING

KNOW YOUR UNIT

Features

1. 2 Heating modes, low or high, warms up the muscle.
2. 3 therapy choices (COMBO 1, COMBO 2, TENS)
3. 9 pre-set modes work with each therapy choice.
4. 20 intensity levels (1 low to 20 high).
5. Pair of Gels (durable, re-usable, up to 30 uses). (Only use OMRON® manufactured pads with gels with the unit).
6. Automatic 30 minute shut off.
7. Big screen lets you clearly control your therapy with mode, intensity level and minutes left.
8. Low battery icon () displays to remind you to charge the unit.
9. displays if the pad falls off

Buttons and Their Functions

Note: Low temperature - 107 °F (42 °C)

Hi temperature - 110 °F (43 °C)

Actual temperature may vary due to skin condition, age, location of pain and more.

INSPECT UNIT AND RECHARGE BATTERY

Before using your unit, inspect these things.
1. The cord is not broken.
2. The gel is not damaged.
3. The cord with pads connection is not broken.
4. The unit is intact and working.

Before first time use:

We recommend charging the battery to a full 100 % charge.

After first time use:

Once fully charged, the battery will last for (4) 30 minutes uses on average. It takes about 5 hours to charge once battery is empty.

Note: If not using the unit for 3 months, recharge it. Battery may not charge at all under extreme environmental conditions, extreme high heat or cold temperatures.

Step 1 – Connect the AC Adapter to the Jack on the Unit

Step 2 – Insert the Power Plug into an outlet

Note: Do not use another AC adapter other than the one provided.

• When charging the battery, the battery icon blinks on the screen.

• When fully charged, the icon will display shortly on the screen, then power off. Press the (power) button to see if the battery is fully charged.
• Press the (power) button when the display is off. Then the battery icon appears on the display.

Battery Icon

Note: While the battery is charging, the main unit does not work.

Battery life

Rechargeable battery will last for 500 uses when fully charged and under the following conditions: new battery was fully charged, used 1 time/day in normal temperatures of 73.4 °F (23 °C). Battery life depends on usage and storage conditions.

Note: Temperature during battery charging should be cool and dry, +41 to +95 °F (5 to +35 °C).

Step 3 – Unplug the AC Adapter and Power Plug Once the Battery is Fully Charged

ASSEMBLY STEPS

Step 1 – Prepare Pads

Put the jack into the bottom left side of the main unit. Place the pads (dark side up) onto a flat surface.

Note: Do not turn the power on before placing the pads on the body.

Step 2 – Assemble Gels

Remove the Gels from the sealed plastic container.

Note: The Pad and the Gel must be used together for safety and effectiveness. Clean and dry affected area so it’s free of all lotions/oils/sweat.

Storing the Pads on the Pad Holder

Remove the plastic film and place the sticky side of the gel on either side of the pad holder.

Step 3 – Place Gels onto the Pads

Each gel has 2 plastic films. Remove the blank plastic film and place it squarely onto the dark side of the pads.

Make sure the gel lays evenly and securely with no bubbles, bending or missing pieces. Check for damage and check the adhesion before each therapy session.

The gel should read “SKIN” on top. Remove the “SKIN” side’s plastic film and place onto the skin.

Note: Do NOT turn unit on until pads with gels are on your skin. You MUST USE BOTH PADS with GELS or stimulation will not work

Step 4 – Attach the Pads to the Body

Make sure that pads stick to the skin.

For optimal therapy:

• Place pads on either side of the pain, not directly on the pain.
• Place pads at least 1 inch apart.
• MUST USE TWO PADS at a time for therapy to work.
• Do not overlap pads or put on top of each other.
• Do not add spray, lotions or creams to skin or pads.
• Do not share pads.
• The pads and gel are not made with natural rubber latex.

GET STARTED WITH YOUR THERAPY

(USE FOR A MAXIMUM OF ONE 30 MINUTES PER SESSION)

Step 1 – Pad Placement

Clean and dry affected area so it is free of all lotions/oils/sweat. The PAD with GEL should be applied only to normal, intact, clean, healthy skin that is not experiencing any swelling or inflammation.

Before starting your therapy, rate your pain from 1 low to 10 high. This mental check gives you a basis you can compare to once the session is complete.

LOWER BACK

Attach both pads on the lower back according to your pain. Place pads on muscle of the back, not on spine, for optimal therapy.

LOWER BACK

Attach 1 pad below and above the region in pain, both on same side.

ARM

Attach both pads on either side of the region where you feel pain.

JOINT (ELBOW)

Attach both pads on either side of the joint with pain.

LEG (HIP & THIGH)

Attach both pads on either side of the area with pain.

JOINT (KNEE)

Attach both pads above the knee or above and below the joint with pain.

Attach both pads on the calf where you feel pain.

Pads should not be placed simultaneously on both legs, such as the calves.

Attach pads on the left for pain on the outside of your ankle/foot. Attach the pads on the right for pain on the inside of your ankle/foot.

Do not put the pads on the bottom of both feet at the same time.

SHOULDER

Attach both pads on the shoulder according to your pain.

Do not use near the heart, on both sides of the chest cavity or across your chest becaus

SHOULDER

Attach 1 pad on the front and on the back of your shoulder.

Step 2 – Remember These Simple Steps

COMBO 1 & COMBO 2
1. Pick therapy
2. Pick Heat Setting
3. Pick Mode
4. Adjust Power Level of Intensity (when TENS starts)

TENS Only
1. Pick Therapy
2. Pick Mode
3. Adjust Power Level of Intensity

Note: TO CHANGE THERAPIES, Turn Main Unit OFF, then ON again

COMBO 1 Therapy*

COMBO 1 Therapy delivers 15 minutes of heat followed by 15 minutes of any one of the TENS modes for a total of 30 minutes of therapy.

COMBO 2 Therapy*

COMBO 2 Therapy delivers heat and TENS alternately for a total of 30 minutes of therapy.

TENS Therapy*

TENS Therapy provides only TENS for 30 minutes.

Step 3 – Pick the Therapy

Push (power) button to turn on. Select 1 of 3 therapies using the ▲▼ (up/down) arrow buttons. Next, push SET/START to lock in therapy.

COMBO 1 - Heat 15 min, TENS 15 min

COMBO 2 - Short sessions of HEAT / TENS/ HEAT / TENS alternating for 30 min.

TENS - Electrical Stimulation only for 30 min.

Note: All therapies automatically stop after 30 minutes. TO CHANGE THERAPIES, Turn Main Unit OFF, then ON again.

Step 4 – Pick Heat Setting

Select HEAT HI or LOW using the ◄► (left/right) arrow buttons. Next, push SET/START to lock in heat setting.

Note: Heat setting applies only to COMBO 1/COMBO 2 Therapies.

Note: Low temperature - 107 °F (42 °C) Hi temperature - 110 °F (43 °C) Actual temperature may vary due to skin condition, age, location of pain and more.

Step 5 – Pick 1 of 9 Modes

Select MODE by pushing the SET/START button. To CHANGE MODES, use the ▲▼ (up/down) and ◄► (left/right) arrow buttons.

Note: COMBO 1 & COMBO 2 therapies begin with “HEAT” and you will see a RED GLOW. When TENS is in use the RED GLOW will disappear.

How to switch modes

The unit automatically defaults to the last mode selected. Push SET/START button to switch modes. Use ▲▼ (up/down) and ◄► (left/right) arrow buttons to move from mode to mode. Push SET/ START to lock in the mode.

How to select the right mode

Any of the modes can be used on body parts or pains described in this manual or Quick Start Guide/Pad Placement Guide. Select the mode that feels comfortable for your unique pain.

Note: See side of device for easy reference of operation.

Step 6 – Adjust the Level of Intensity (1 Low - 20 High)

Start at the lowest intensity level and slowly increase it by pushing the ▲ (up) or ► (right) arrow button. You should feel a gentle pulsing sensation. When the main unit is in “TENS” stimulation, you can adjust the power level of intensity. Use any of the arrow buttons to CHANGE THE POWER LEVEL OF INTENSITY.

How do I pick the right intensity level for my pain?

Each time you press the ▲ (up) or ► (right) or ▼ (down) or ◄ (left) arrow button, it moves to another level. If the stimulation sensation becomes weaker or disappears, increase the intensity until it is restored. But, if the sensation is at all uncomfortable, press the ▼ (down) or ◄ (left) arrow button to decrease the intensity.

• Press the ▲ (up) or ► (right) arrow button for higher intensity.
• Press the ▼ (down) or ◄ (left) arrow button for lower intensity.

How long is the therapy?

The unit will operate automatically for 30 minutes before it shuts off. We recommend a maximum of one 30 minute therapy in one sitting, up to 3 times/day.

The screen shows you how many minutes are remaining.

HOW TO CONTROL AND REDUCE YOUR PAIN

When should I start therapy?

Use as soon as your pain begins. Start with 1 session (the unit automatically turns off at 30 minutes). Turn off with pads still on and RATE YOUR PAIN again (1 low to 10 high).

Get to your pain early

If you get to your pain early, it may prevent the pain from becoming worse, or even chronic. It’s better for you to get it under control sooner so that it does not reach a high pain threshold where it limits your daily activities.

How long should you use it?

Start with one 30 minute session. Always turn the unit off with pads still on. Rate your pain to check your progress, 1 low to 10 high. Stop therapy session if pain has reduced or stopped.

When to stop using the unit?

1. If you experienced an adverse reaction (skin irritation/ redness/burns, headache or other painful sensation, or if you feel any unusual discomfort).

2. If your pain does not improve, becomes seriously chronic and severe, or continues for more than 5 days.

Remember, the unit does not cure your pain or the original cause of the pain. It provides temporary relief or reduction of pain so that you can control your life and activities better.

CLEANING AND STORAGE

The Cord with Pads, and the Main Unit are permanent and CAN BE CLEANED, but you cannot clean the Gels.

Cleaning the main unit and the cord with permanent pads

1. Remove the Gel and discard before cleaning the Pad.

2. When the Pad or Main Unit have become dirty or soiled, wipe the surface with a soft cloth moistened with water or a neutral detergent.

• Do not get the Main Unit or cord with pads wet.
• Do not wash the pads with running water.

3. Let air dry before placing new Gels onto the Pads, do not use old gels.

4. Gels are replaceable and can be purchased when needed by calling 1-800-634-4350 or go to OmronHealthcare.com.

Cleaning the unit

1. Turn the unit off and disconnect the cord with pads from the unit.

2. Clean with a lightly moistened cloth (or a cloth soaked in a neutral cleaning solution) and wipe gently.

• Do not use chemicals (like thinner, benzene).
• Do not let water get into the internal area.

When should you replace your gels?

If the gel no longer sticks firmly to your skin, or if more than 25 % of the gel is not in contact with your skin, replace the Gel.

Storing the pads with gels
1. Turn the unit off and remove the cord from the bottom of the unit.
2. Remove the pads from your body.
3. Leave the cord connected to the pads.
Place the pads on the pad holder, 1 pad on each side with the sticky side of each pad on the pad holder.
4. Wrap the pads with gels cord around the pad holder.

Storing the main unit and the pads with gels

• Do not keep in areas subject to direct sunlight, high or low temperatures, humid area, near to fire, vibration, or shock.
• Try not to bend or fold the cord with pads and gels during therapy or during storage.

Storage temperature +32 to +104 °F (0 to +40 °C) 30 to 80 % relative humidity.

• Do not keep at places that can be easily reached by children.
• Do not wrap the cord around the unit because it may damage the cord.

For information about how to dispose of the used battery and unit

• Consult the guidelines of your city, county or state.

TROUBLESHOOTING

If this happens...	Possible causes...	Try this solution...
E1 is displayed.	Is the cord properly connected to the unit?	Check if the cord is properly connected. If the error is still displayed, the cord may be broken (damaged). Replace the cord.
E2 is displayed.	Is the cord internally short-circuited?	Stop using the unit immediately, and replace the cord.
E3 is displayed.	Are there any abnormalities in the main unit of the device?	The main unit may be damaged. Stop using the unit immediately, and contact OMRON Customer Service Center.

E4 is displayed.	The unit is being used outside of the operating temperature.	Leave the unit within the operating temperature (+50 to +104 °F (+10 to +40 °C)) for a while before use.
The operating time is short, or the unit does not operate, even when the battery is fully charged.	This may be due to the life of the rechargeable battery. However, the battery cannot be replaced. Please dispose of the unit.