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34 English
Troubleshooting and information code
Troubleshooting and information code
Problem Cause Action
Microwave oven
The microwave
oven does not
heat.
The door is open. Close the door and try again.
Smoke comes
out during
preheating.
During initial operation,
smoke may come from the
heating elements when you
rst use the microwave
oven.
This is not a malfunction, and
if you run the microwave
oven 2-3 times, it should
stop.
Food is on the heating
elements.
Let the microwave oven cool
and then remove the food
from the heating elements.
There is a
burning or plastic
smell when using
the microwave
oven.
Plastic or non heat-resistant
cookware is used.
Use glass cookware suitable
for high temperatures.
There is a bad
smell coming
from inside the
microwave oven.
Food residue or plastic has
melted and stuck to the
interior.
Use the steam function and
then wipe with a dry cloth.
You can put a lemon slice
inside and run the microwave
oven to remove the odour
more quickly.
Problem Cause Action
The brightness
inside the
microwave oven
varies.
Brightness changes
depending on power output
changes according to
function.
Power output changes during
cooking are not malfunctions.
This is not an microwave
oven malfunction.
Cooking is
nished, but the
cooling fan is still
running.
To ventilate the microwave
oven, the cooling fan
continues to run for about
3 minutes after cooking is
complete.
This is not an microwave
oven malfunction.
Turntable
While turning,
the turntable
comes out of
place or stops
turning.
There is no roller ring, or the
roller ring is not properly in
place.
Install the roller ring and
then try again.
The turntable
drags while
turning.
The roller ring is not
properly in place, there
is too much food, or the
container is too large and
touches the inside of the
microwave.
Adjust the amount of food
and do not use containers
that are too large.
The turntable
rattles while
turning and is
noisy.
Food residue is stuck to the
bottom of the microwave
oven.
Remove any food residue
stuck to the bottom of the
microwave oven.
MS11T5018AW_AC_EN_F.indd 34 2/11/2020 3:15:15 PM
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