Loading ...
Loading ...
Loading ...
44
ENGLISH
PROCEDURE FOR RESOLVING DISPUTES:
ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY
TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY
THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION.
BINDING ARBITRATION MEANS THAT YOU AND LG ARE EACH WAIVING THE RIGHT TO A
JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION.
Denitions. For the purposes of this section, references to “LG” mean LG Electronics U.S.A.,
Inc., its parents, subsidiaries and afliates, and each of their ofcers, directors, employees,
agents, beneciaries, predecessors in interest, successors, assigns and suppliers; references to
“dispute” or “claim” shall include any dispute, claim or controversy of any kind whatsoever (whether
based in contract, tort, statute, regulation, ordinance, fraud, misrepresentation or any other legal
or equitable theory) arising out of or relating in any way to the sale, condition or performance of
the product or this Limited Warranty.
Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must rst
notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to
LG at LG Electronics, USA, Inc. Attn: Legal Department- Arbitration 1000 Sylvan Ave, Englewood
Cliffs 07632. You and LG agree to engage in good faith discussions in an attempt to amicably
resolve your claim. The notice must provide your name, address, and telephone number; identify
the product that is the subject of the claim; and describe the nature of the claim and the relief
being sought. If you and LG are unable to resolve the dispute within 30 days, either party may
proceed to le a claim for arbitration.
Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the
dispute during the 30 day period after sending written notice to LG, you and LG agree to resolve
any claims between us only by binding arbitration on an individual basis, unless you opt out as
provided below. Any dispute between you and LG shall not be combined or consolidated with
a dispute involving any other person’s or entity’s product or claim. More specically, without
limitation of the foregoing, any dispute between you and LG shall not under any circumstances
proceed as part of a class or representative action. Instead of arbitration, either party may bring
an individual action in small claims court, but that small claims court action may not be brought on
a class or representative basis.
Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make
a written demand for arbitration. The arbitration will be administered by the American Arbitration
Association (“AAA”) and will be conducted before a single arbitrator under the AAA’s Consumer
Arbitration Rules that are in effect at the time the arbitration is initiated (referred to as the “AAA
Rules”) and under the procedures set forth in this section. The AAA Rules are available online at
www.adr.org/consumer. Send a copy of your written demand for arbitration, as well as a copy of
this provision, to the AAA in the manner described in the AAA Rules. You must also send a copy
of your written demand to LG at LG Electronics, USA, Inc. Attn: Legal Department- Arbitration
1000 Sylvan Avenue Englewood Cliffs, NJ 07632. If there is a conict between the AAA Rules
and the rules set forth in this section, the rules set forth in this section will govern. This arbitration
provision is governed by the Federal Arbitration Act. Judgment may be entered on the arbitrator’s
award in any court of competent jurisdiction. All issues are for the arbitrator to decide, except that
Loading ...
Loading ...