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21
English
WARRANTY AND SERVICE WARRANTY AND SERVICE
Arranging for Service after the Warranty Expires, or
Ordering Accessories and Replacement Parts
In the United States and Puerto Rico:
For service information, or to order
accessories or replacement parts, call toll-
free at 1-800-541-6390 or write to:
Customer eXperience Center,
KitchenAid Portable Appliances,
P.O. Box 218
St. Joseph, MI 49085-0218
Outside the United States
and Puerto Rico:
Consult your local KitchenAid dealer or
the store where you purchased the Stand
Mixer Attachment for information on how to
obtain service.
For service information in Canada:
Call toll-free 1-800-807-6777.
Or write to:
Customer eXperience Centre
KitchenAid Canada
200 - 6750 Century Ave.
Mississauga, ON L5N 0B7
Hassle-Free Replacement Warranty –
50 United States, District of Columbia, and Puerto Rico
We’re so condent the quality of our
products meets the exacting standards
of KitchenAid that, if your Stand Mixer
Attachment should fail within the rst
year of ownership, KitchenAid will arrange
to deliver an identical or comparable
replacement to your door free of charge
and arrange to have your original Stand
Mixer Attachment returned to us. Your
replacement unit will also be covered by
our one year limited warranty. Please
follow these instructions to receive this
quality service.
If your Stand Mixer Attachment should fail
within the rst year of ownership, simply
call our toll-free Customer eXperience
Center at 1-800-541-6390 Monday through
Friday. Please have your original sales receipt
available when you call. Proof of purchase
will be required to initiate the claim. Give the
consultant your complete shipping address.
(No P.O. Box numbers, please.)
When you receive your replacement Stand
Mixer Attachment, use the carton and
packing materials to pack up your original
Stand Mixer Attachment.
Hassle-Free Replacement Warranty – Canada
We’re so condent the quality of our
products meets the exacting standards
of the KitchenAid brand that, if your Stand
Mixer attachment should fail within the rst
year of ownership, KitchenAid Canada will
replace your Stand Mixer Attachment with
an identical or comparable replacement.
Your replacement unit will also be covered
by our one year limited warranty. Please
follow these instructions to receive this
quality service.
If your Stand Mixer Attachment should fail
within the rst year of ownership, simply
call our toll-free Customer eXperience
Center at 1-800-807-6777 Monday through
Friday. Please have your original sales receipt
available when you call. Proof of purchase
will be required to initiate the claim. Give the
consultant your complete shipping address.
(No P.O. Box numbers, please.)
Your replacement Stand Mixer Attachment
will be returned prepaid and insured. If you
are unable to obtain satisfactory service
in this manner call our toll-free Customer
eXperience Centre at 1-800-807-6777.
Or write to us at:
Customer eXperience Centre
KitchenAid Canada
200 - 6750 Century Ave.
Mississauga, ON L5N 0B7
W10680708A_Final.indd 21 7/31/14 4:17 PM
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