User Manual - Page 316

For 2018 BMW X3.

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Storage
The first-aid kit is located behind the left-hand
cover in the cargo area.
To open, pull on the handle.
Roadside Assistance
General information
Roadside Assistance can be reached around
the clock in many countries, and provides sup‐
port in the event of a breakdown or an acci‐
dent.
The content and scope of the services that are
available may vary by country.
For more information, see the Integrated Own‐
er's Manual, Online Owner's Manual, BMW
Driver’s Guide app or, if necessary, the Own‐
er's Manual for Navigation, Entertainment, and
Communication.
Roadside Assistance
Concept
BMW Roadside Assistance can be contacted if
assistance is needed in the event of a break‐
down.
General information
In the event of a breakdown, data on the vehi‐
cle's condition are sent directly to Roadside
Assistance.
Roadside Assistance can also be contacted via
a Check Control message, refer to page 122.
Requirements
Active ConnectedDrive contract, equip‐
ment version with Intelligent emergency
call or BMW ConnectedDrive services.
Cellular network reception.
Standby state is switched on.
Starting Roadside Assistance
If the vehicle is equipped with Teleservices,
support is offered through Teleservice Diagno‐
sis.
Via iDrive:
1.
"ConnectedDrive"
2. "BMW Assist"
3. "BMW Roadside Assistance"
A voice connection is established.
Teleservice Diagnosis
Teleservice Diagnosis enables the wireless
transmission of detailed vehicle data that is im‐
portant for vehicle diagnosis. This data is
transmitted automatically.
A voice connection is established to Roadside
Assistance.
Starting Teleservice Help
Teleservice Help is a country-specific feature
that enables an in-depth diagnosis of the vehi‐
cle by Roadside Assistance via wireless trans‐
mission.
You can launch Teleservice Help by requesting
it through Roadside Assistance.
1.
Park the vehicle in a safe place.
2. Set the parking brake.
3. Control Display is switched on.
4. "Teleservice Help"
The driving ability of the vehicle can be re‐
stored for specific functions.
If this is not possible, further measures will be
initiated, for instance Roadside Assistance will
be informed.
Seite 316
Mobility Breakdown assistance
316
Online Edition for Part no. 01402984955 - X/17
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