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User Guide 80
You may be able to transfer or “port” your phone number from us to another carrier or service
provider. We cannot guarantee that this transfer will be successful. If you request that another
service provider transfer or “port” your phone number, we will treat this request in the same
manner as a request to cancel your GreatCall service. When the transfer is complete you will
be responsible for all the terms of cancellation described in Section 3 of this agreement. We
may not be able to provide you with some services, such as 9-1-1 location services, while we
implement the transfer.
8. Availability Of Service
Wireless phones use radio transmissions to access service. Therefore, we can’t provide
service when your wireless phone is out of range of our provider’s transmission site
or if suffi cient network capacity is not available. You may not receive service in certain
places, particularly in remote areas, with no service at all. Weather, topography, buildings,
your wireless phone and other conditions that are outside of our control may also cause
dropped calls or other problems with your service.
9. Suspending Service If Your Phone Is Lost Or Stolen
Please notify us immediately if someone steals your phone or you lose it. We’ll be happy
to provide a courtesy suspension of service for 30 days or until you choose to replace or
recover your phone – whichever comes fi rst – if you haven’t received a courtesy of this kind
within the prior year. Until we provide a courtesy suspension, you’ll be responsible for all
fees and charges, including those related to the use of services, even if used by another
party. We may require a sworn statement about the loss or theft.
10. Our Rights To Limit/End Service Or This Agreement
You agree not to resell our service to someone else without prior written permission from
GreatCall. You also agree that your wireless phone won’t be used for any purpose that is
illegal, isn’t allowed by this agreement or by your User Guide. WE CAN, WITHOUT NOTICE,
LIMIT, SUSPEND OR END YOUR SERVICE OR ANY AGREEMENT WITH YOU FOR VIOLATING
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