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Lights flash and
error code
appears
on screen
Contact the Customer Care Team
C1, C2, C6, C6H, C6L, E1, E2, E5,
E6, E11, E12, E13, E14, E15, E16, E17,
E18, and E19
Lights flash and
error code
appears
on screen
Remove and reposition inner pot in
cooker base
Add a higher volume of food and water to
the inner pot
C5: Inner pot is not seated
properly
Problem Possible Reason Solution
36
Troubleshooting
Add requisite minimum 1½ cups (375mL / 12oz)
of a thin liquid to inner pot
Too little liquid in inner pot
Steam gushes
from steam
release valve
when venting is
not activated
Contact the Customer Care Team
Remove steam release cover and steam
release valve, check for internal food debris;
re-seat parts
Steam release valve not
seated properly
Pressure sensor control failure
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