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48
Solutions to common problems
Before calling for service, review this list. It may save you both time and expense. This list includes
common experiences that are not the result of defective workmanship or material in your cooktop.
Questions or for service call: 1-877-4ELECTROLUX (1-877-435-3287)
Before you call
Problem Solution
Oven control
chimes and
displays an F
error code.
• Electronic control has detected a fault condition. Push CANCEL pad to clear
the display and stop the display from beeping. Reprogram the oven. If a fault
reoccurs, record the fault number, push the CANCEL pad and contact an
authorized servicer.
Installation • Place oven rack in center of oven. Place a level on the oven rack. Contact
installingagentifrackandcabinetcutoutooringarenotlevel.
• Kitchen cabinet misalignment may make range appear to be not level. Be sure
cabinets are square and level. Contact cabinet maker to correct problem.
Entire range
does not
operate
• Whentherangeisrstpluggedin,orwhenthepowersupplytotheovenhasbeen
interrupted,thedisplaywillash.Therangecannotbeprogrammeduntiltheclock
is set.
• Be sure electrical cord is securely connected into the electrical junction box.
• Cord/plug is not installed and/or connected. Cord is not supplied with range. Contact
your dealer, installing agent or authorized servicer.
• Service wiring not complete. Contact your dealer, installing agent or authorized
servicer.
• Power outage. Check house lights to be sure. Call your local electric company.
• Short in cord/plug. Replace cord/plug.
• Controls are not set properly. See instructions to set the controls.
• House fuse has blown or circuit breaker has tripped immediately following installation.
• House fuse may not be fully engaged. Check fuse and screw or engage circuit
breaker securely.
Oven light does
not work
• Burned-out or loose bulb. Follow the instructions under Oven Light to replace or
tighten the bulb.
Self-cleaning
cycle does not
work
• Make sure the oven door is closed.
• Controls not set properly. Follow instructions under “Setting Self-Clean”.
Oven smokes
excessively
during broiling
• Meat too close to the broiler element. Reposition the rack to provide more
clearance between the meat and the broiler. Preheat broil element for quick
searing operation.
• Meat not properly prepared. Remove excess fat from meat. Cut remaining fatty
edges to prevent curling, but do not cut into the lean.
• Grid on broiler pan wrong side-up. Grease does not drain into broiler pan. Always
place the grid on the broiler pan with the ribs up and the slots down to allow
grease to drip into the pan.
• Broiler pan used without grid or grid cover with aluminum foil. DO NOT use the
broiler pan without the grid or cover the grid with aluminum foil.
• Oven needs to be cleaned. Grease has built up on oven surfaces. Regular
cleaning is necessary when broiling frequently. Grease or food spatters cause
excessive smoking.
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