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TROUBLESHOOTING
37
ENGLISH
TROUBLESHOOTING
FAQs
My new oven doesn’t cook like my old
one. Is there something wrong with the
temperature settings?
No, Your oven has been factory tested and calibrated.
For the first few uses, follow your recipe times and
temperatures carefully. If you still think your new oven is
too hot or too cold, you can adjust the oven temperature
yourself to meet your specific cooking needs. See
Adjusting the Oven Temperature, for easy instructions on
how to adjust your thermostat.
During convection cooking the fan stops
when I open the door. Is that normal?
Yes, this is normal. When the door is opened, the
convection fan will stop until the door is closed.
Can I use aluminum foil to catch drippings
in my oven cavity?
Never use aluminum foil to line the bottom or sides of the
oven. The foil will melt and stick to the bottom surface
of the oven, and will not be removable. Use a sheet pan
placed on a lower oven rack to catch drippings instead.
(If foil has already melted onto the bottom of the oven, it
will not interfere with the oven’s performance.)
Can I use aluminum foil on the racks?
Do not cover racks with aluminum foil. Covering entire
racks with foil restricts air flow, leading to poor cooking
results. Use a sheet pan lined with foil under fruit pies or
other acidic or sugary foods to prevent spillovers from
damaging the oven finish.
Foil may be used to wrap food in the oven, but do not
allow the foil to come into contact with the exposed
heating/broiling elements in the oven. The foil could
melt or ignite, causing smoke, fire, or injury.
CAUTION
Can I leave my racks in the oven when
running a Self Clean cycle?
No. Although it will not damage the racks, it will discolor
them and may make them hard to slide in and out during
use. Remove all items from the oven before starting a Self
Clean cycle.
What should I do if my racks are sticky and
have become hard to slide in and out?
Over time, the racks may become hard to slide in and out.
Apply a small amount of olive oil to the ends of the racks.
This will work as a lubricant for easier gliding.
Should I broil with the door open or closed?
Your electric oven isn't designed for open door broiling.
If you broil with the oven door open, it can damage the
oven knobs and display.
Why aren't the function buttons working?
Make sure that the oven is not in Lockout mode.
LOCKOUT appears in the display if Lockout is activated. To
deactivate Lockout, press and hold the START button for
three seconds. The unlock melody will sound and
LOCKOUT will disappear from the display when controls
are unlocked.
My oven is still dirty after running the
EasyClean® cycle. What else should I do?
The EasyClean® cycle only helps to loosen light soils in
your oven to assist in hand-cleaning of your oven.
It does not automatically remove all soils after the
cycle. Some scrubbing of your oven is required after
running the EasyClean® cycle.
I tried scrubbing my oven after running
EasyClean®, but some soils still remain.
What can I do?
The EasyClean® feature works best when the soils are
fully soaked and submerged in water before running
the cycle and during hand-cleaning. If soils are not
sufficiently soaked in water, it can negatively affect the
cleaning performance. Repeat the EasyClean® process
using sufficient water. Sugar-based and certain greasy
soils are especially hard to clean. If some stubborn soils
remain, use the Self Clean feature to thoroughly clean
your oven.
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