POWERSHOT-G16 User Manual

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185

Cover

Before Use

Common Camera

Operations

Advanced Guide

Camera Basics

Auto Mode /

Hybrid Auto Mode

Other Shooting

Modes

Tv, Av, M, C1,

and C2 Mode

Playback Mode

Wi-Fi Functions

Setting Menu

Accessories

Appendix

Index

Basic Guide

P Mode

Troubleshooting

Ifyouthinkthereisaproblemwiththecamera,rstcheckthefollowing.

If the items below do not solve your problem, contact a Canon Customer

Support Help Desk.

Power

Nothing happens when the power button is pressed.

• Conrmthatthebatterypackischarged(=

12).

• Conrmthatthebatterypackisinsertedfacingthecorrectway(=

13).

• Conrmthatthememorycard/batterycoverisfullyclosed(=

14).

• Dirty battery terminals reduce battery performance. Try cleaning the terminals with a

cotton swab and reinserting the battery pack a few times.

The battery pack runs out of power quickly.

• Battery performance decreases at low temperatures. Try warming the battery pack a

little by putting it in your pocket, for example, ensuring that the terminals do not touch

any metal objects.

• If these measures do not help and the battery pack still runs out of power soon after

charging, it has reached the end of its life. Purchase a new battery pack.

The lens is not retracted.

• Do not open the memory card/battery cover while the camera is on. Close the cover,

turn the camera on, and then turn it off again (=

14).

The battery pack is swollen.

• Battery swelling is normal and does not pose any safety concerns. However, if

batteryswellingpreventsthebatterypackfromttinginthecamera,contactaCanon

Customer Support Help Desk.

Display on a TV

Camera images look distorted or not displayed on a TV (=

165).

Shooting

Cannot shoot.

• In Playback mode (=

101), press the shutter button halfway (=

22).

Nothing is displayed (=

32).

Strange display on the screen under low light (=

23).

Strange display on the screen when shooting.

Note that the following display problems are not recorded in still images but are

recorded in movies.

• ThescreenmayickerandhorizontalbandingmayappearunderuorescentorLED

lighting.

No date stamp is added to images.

• Congurethe[DateStamp ] setting (=

38). Note that date stamps are not

addedtoimagesautomatically,merelybecauseyouhaveconguredthe[Date/Time]

setting (=

14).

• Date stamps are not added in shooting modes (=

201) in which this setting cannot

becongured(=

38).

[h]ashesonthescreenwhentheshutterbuttonispressed,and

shooting is not possible (=

32).

[ ] is displayed when the shutter button is pressed halfway (=

32).

• Set [IS Mode] to [Continuous] (=

89).

• Raisetheashandsettheashmodeto[h] (=

85).

• Increase the ISO speed (=

70).

• Mount the camera on a tripod or take other measures to keep it still. In this case, you

should set [IS Mode] to [Off] (=

89).

Shots are out of focus.

• Press the shutter button halfway to focus on subjects before pressing it all the way

down to shoot (=

22).

• Make sure subjects are within focusing range (=

205).

• Set [AF-assist Beam] to [On] (=

48).

• Conrmthatunneededfunctionssuchasmacroaredeactivated.

• Try shooting with focus lock or AF lock (=

81, 85).

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User Manual - Page 185