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33TROUBLESHOOTING32 CLEANING YOUR OVEN ACCESSORIES
Cleaning your oven door
WARNING
WARNING
• DO NOT use the oven without the inner and middle
door glass fitted.
• NEVER spray any caustic cleaners on any surface
of the door or damage to the surface coatings will
result.
• DO NOT use metal utensils, scrapers, scourers, or
abrasive cleaners to clean the glass or any of the
door trims. These will damage or scratch the surface
coatings and degrade the finish and appearance.
• DO NOT place glass in dishwasher.
• Use only warm water and liquid detergent with a soft
cloth to clean the glass or trims.
• Before refitting the glass panes to the door ensure
they are dried with a soft cloth.
• The glass edges have been specially ground to
remove any sharp edges. However it is glass, and
should be handled carefully to avoid injury to your
person and damage to the glass.
WARNING
WARNING
Make sure the appliance power is switched off at the
isolating switch before you remove or replace parts, to
avoid the possibility of electric shock.
CLEANING YOUR OVEN ACCESSORIES
Changing the light globes
• There are 2 light globes located in the top of the
oven cavity towards the front. The light globe glass is
accessible between the passes of the upper element.
• To remove, turn oven light glass anticlockwise.
• A special high temperature resistant globe should be
used. This can be purchased from the customer care
centre.
Storage compartment (selected models)
The storage compartment is accessible through the
pivoting door.
Unused oven racks and grill dishes can be stored here.
WARNING
WARNING
DO NOT store flammable or combustible items in the
storage compartments. This is not a compartment for
warming food.
storage
compartment
Faults
If there is a problem with the oven and/or grill, please:
• Check the points listed below before calling for
service. It may be possible to avoid a call by fixing
the problem yourself – and so continue cooking.
PROBLEM POSSIBLE CAUSE WHAT TO DO
Oven or grill not working Power not turned on Switch on electricity
Household fuse blown Check fuses
Controls incorrectly set Reset controls
Circuit breaker tripped Check circuit breaker
Clock not set Set time of day on timer
Demo Mode ‘ON’ (for WFE946, WVE916,
WVEP916 & WFEP915)
Deactivate DEMO Mode. Refer to ‘Using
your oven’
Child Lock ‘ON’ (for WFE946 & WFE916) Deactivate Child Lock. Refer to ‘Using
your oven’
Oven not heating enough Foil or trays on bottom of oven Remove foil or trays
Light & fans on continuously Timer not in manual mode Set timer to manual mode
Oven not working Timer not in manual mode Set timer to manual mode
Household fuse blown Check fuses
Oven light not working Household fuse blown Check fuses
Circuit breaker tripped Check circuit breaker
Lamp blown or loose in socket Replace or tighten lamp
Cooker smoking when first
used
Protective oils being removed Turn grill on high for 30 mins and then
the oven on 220°C for 1 hour
Too much condensation
building up when baking
Too much water used when cooking Reduce amount of water
Leave oven door open after cooking
Smells when first using oven Protective oils being removed This is normal
Timer flashing Power failure or interruption Reset time of day
Burner will not light even
though the sparker is
working
Knob not held down long enough in ‘High’
position for flame safeguard (where fitted)
to engage
Repeat lighting procedure and hold
knob down for 5 seconds in ‘High‘
position
Gas supply valve turned off Turn on gas supply to appliance
Wrong knob turned off Ensure the knob you are turning
corresponds to the burner you wish to
light
Port blockage in ignition area Ensure the ports in the ignition area are
clean and dry
Ignition spark plugs wet or dirty Dry or clean ignition spark plugs
No spark is obtained when
control knob is activated
Electricity supply is disconnected or
switched off
Switch on electricity or check fuses
Ignition spark plugs wet or dirty Dry or clean ignition spark plugs
Flames uneven or tending
to lift
Flame ports blocked or wet Clean or dry flame ports
Burner incorrectly fitted Ensure this component is fitted
correctly
TROUBLESHOOTING
NOTE: Only authorised personnel should carry out servicing. If the household fuse continues to blow, call the Customer Care Centre. In the
event of a power failure the gas burners may be lit with a hand held igniter and used. Take care to avoid letting unburnt gas flow for more
than 5 seconds when attempting to light the burner.
NOTE: We may charge for service even in the guarantee
period if your problem is due to the causes listed below.
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