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56 English
Troubleshooting
Troubleshooting
Problem Cause Action
Display goes blank. The electrical outlet
Ground Fault Interrupter
(GFI or GFCI) has been
tripped and needs to be
reset.
Your digital control has
been damaged.
Replace fuse or reset circuit
breaker.
Food does not
bake or roast
properly in the
oven.
The wrong cooking mode
is selected.
See page 21.
The oven racks have not
been positioned properly
for the foods being
cooked.
See page 28.
Incorrect cookware or
cookware of improper
size is being used.
See page 15.
The oven thermostat
needs adjustment.
See page 38.
There is aluminum foil
on racks and/or oven
bottom.
Remove foil.
The clock or timers are
not set correctly.
See page 14.
Food does not
broil properly in
the oven.
The oven controls are not
set properly.
See page 23.
The oven door was not
closed during broiling.
See page 21.
The rack has not been
properly positioned.
See the broiling guide on page
26.
Information codes
Code symbol Meaning Solution
Oven sensor malfunction.
1. Press the OFF/CLEAR button
and restart the oven.
2. If the problem persists,
disconnect all power to
the oven range for at
least 30 seconds and then
reconnect the power.
The oven is overheating.
Temp probe malfunction.
Control pad malfunction.
Door lock malfunction.
PCB signal malfunction.
Touch IC and PCB signal
malfunction.
Divider switch malfunction.
1. If the Divider is in the oven,
make sure it is pushed in all
the way.
2. If the Divider is not in the
oven, see if something is
pressing against the divider
switch in the back of the
oven.
3. If the Divider is all the
way in or there is nothing
pressing against the Divider
switch, press the OFF/CLEAR
button and restart the oven.
If the problem persists,
disconnect all power to
the oven range for at
least 30 seconds, and then
reconnect the power.
** If these solutions do not solve the problem, contact a local Samsung service
center 1-800-SAMSUNG (1-800-726-7864).
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