User Manual - Page 52

For NYJ9850.

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52 English
Troubleshooting
Troubleshooting
Problem Cause Action
Very large or
yellow surface
burner ames.
Wrong orice is
assembled.
Check the burner orice size
and contact your installer if
you have the wrong orice (LP
gas instead of natural gas or
natural gas instead of LP gas).
Surface burners
light but oven
burners do not
light.
The oven door lock is
turned on.
The display will show the
Lock icon. Hold the oven door
open and press the START/SET
button for 3 seconds. The oven
will beep and the Lock icon
will turn off.
Gas Pressure Regulator
shut off switch is in the
‘off position.
Call a qualied service
technician.
Oven
Problem Cause Action
The oven control
beeps and displays
an information
code.
There may be an issue
with your oven. See the
“Information codes” chart
on page 56.
Press the OFF/CLEAR button
and restart the oven.
If the problem persists,
disconnect all power to the
range for at least 30 seconds
and then reconnect the power.
If this does not solve the
problem, call for service.
Problem Cause Action
The oven will not
turn on.
The oven is not
completely plugged into
the electrical outlet.
Make sure the electrical plug
is fully inserted into a live,
properly grounded outlet.
A fuse in your home
may be blown or the
circuit breaker may have
tripped.
Replace the fuse or reset the
circuit breaker.
The oven
temperature is too
hot or cold.
The oven thermostat
needs adjustment.
See page 38.
The oven heater
will not shut off.
The oven door lock is
turned on.
The display will show the
Lock icon. Hold the oven door
open and press the START/SET
button for 3 seconds. The oven
will beep and the Lock icon
will turn off.
The Sabbath function has
been activated.
SAb and the time of day will
show in the display. All other
controls and signals will be
deactivated. To turn off the
oven only, press the OFF/
CLEAR button.
To cancel the Sabbath function
and reactivate the controls
and signals, press and hold
the Bake and Touch to Wake
Up buttons simultaneously for
3 seconds.
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