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Troubleshooting
162
15
Printer Problems 15
Printed barcodes cannot be read. Print labels so that barcodes are aligned with the print head as shown
below.
1 Print head
2Barcode
3 Printing orientation
Try using another barcode reader.
Set [Print Speed] to a slower option. The print speed can be specified in the
Printer Setting Tool. (See Device Settings on page 68.)
Adjust [Print Density]. The print density can be specified in the Printer
Setting Tool. (See Device Settings on page 68.)
This printer is not designed exclusively for creating barcode labels. Always
check that barcode labels can be read by the barcode reader.
Problem Solution
The LED indicator or the LCD is not
lit.
Is the battery inserted correctly?
Check that the battery is inserted correctly. If it is, check that the battery has
sufficient charge remaining.
Is the adapter cord connected properly?
Check that the cord is connected correctly.
If the LED indicator or the LCD still does not light up, contact Brother
Customer Service at 1-800-255-0415.
A data transmission error appears on
your computer.
Is the correct port selected?
Check that the correct port is selected.
Is the printer in cooling mode?
The message [Cooling] is displayed on the LCD.
Wait until the message disappears and then try printing again.
Are there any unfinished print jobs?
If you try to print while other users are printing large amounts of data, the
printer is unable to accept your print job until the current print jobs are
completed. If this occurs, send the print job again after the other jobs are
completed.
Problem Solution
1
2
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