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29
PROBLEM POSSIBLE CAUSE SOLUTION
The coee is not hot. The cups were not preheated. Warm the cups by rinsing them with hot
water (Please note: you can use the hot water
function).
The infuser has cooled down because
2/3 minutes have elapsed since the last
coee was made.
Before making the coee, heat the infuser by
rinsing using the rinse function (see section
“8.1 Rinsing
”).
A low coee temperature is set.
Set a higher coee temperature in the menu
(see section “8.10 Coee temperature ” ).
The coee is weak or not creamy
enough.
The coee is ground too coarsely. Turn the grinding adjustment dial (A5) one
click anticlockwise towards “1” while the cof-
fee mill is in operation (g. 10). Continue one
click at a time until coee delivery is satisfac-
tory. The eect is only visible after delivering
2 coees (see section “9.3. Adjusting the coee
mill”).
The coee is unsuitable. Use pre-ground coee for espresso machines.
The coee is delivered too slowly or a
drop at a time.
The coee is ground too nely. Turn the grinding adjustment dial (A5) one
click clockwise towards “7” while the coee
mill is in operation (g. 10). Continue one click
at a time until coee delivery is satisfactory.
The eect is only visible after delivering 2
coees (see section “9.3. Adjusting the coee
mill”).
Coee does not come out of one or
both of the spouts.
The coee spouts (A8) are blocked. Clean the spouts with a toothpick (g. 36B).
The appliance does not come on The power cord (C8) connector is not
inserted correctly.
Insert the connector as far as it will go in the
socket at the back of the appliance (g. 1).
It is not plugged into the mains socket. Plug into the mains socket (g. 1).
The main switch (A21) is not turned on. Press the main switch (g. 2).
The infuser cannot be extracted The appliance has not been turned o
correctly
Turn the appliance o by pressing the (A7)
(see section “7. Turning o”).
The milk does not come out of the
milk spout (D5)
The lid (D2) of the milk container lid
(D) is dirty
Clean the milk container lid as described in sec-
tion “16.10 Cleaning the milk container”.
23. TROUBLESHOOTING
Below is a list of some of the possible malfunctions.
If the problem cannot be resolved as described, contact Customer Services.
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