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Symptom Solution
System fails to interrupt the command correctly.
1. Ensure that the command is valid. For additional information, refer to “Voice commands” in this section.
2. Ensure that the command is spoken after the tone.
3. Speak clearly without pausing between words and at a level appropriate to the ambient noise level in the vehicle.
4. Ensure that the ambient noise level is not excessive (for example, windows open or defroster on). NOTE: if it is too
noisy to use the phone, it is likely that the voice commands will not be recognized.
5. If more than one command was said at a time, try saying the commands separately.
6. If the system consistently fails to recognize commands, the voice training procedure should be carried out to improve
the recognition response for the speaker.
The system consistently selects the wrong entry from the
phone book.
1. Ensure that the phone book entry name requested matches what was originally stored. This can be confirmed by using
the “List Names” command. For additional information, refer to “Phonebook” in this section.
2. Replace one of the names being confused with a new name.
3. Say First Name and Last Name of the desired contact to improve recognition.
Display screen, heater, air conditioner, audio and phone systems 4-75
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