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39TROUBLESHOOTING
ENGLISH
Before Calling for Service
This dryer is equipped with an automatic error-monitoring system to detect and diagnose problems at an early
stage. If the dryer does not function properly or does not function at all, check the following before you call for
service.
Operation
Problem Possible Cause Solutions
The Flow Sense™
indicator remains
active after clearing the
restriction in the venting.
After clearing the restriction,
the Flow Sense™ system
requires multiple, consecutive
cycles to determine that
the performance value has
improved before the Flow
Sense™ indicator is reset.
• If the Flow Sense™ indicator remains active for
more than ve cycles after the restriction has
been cleared, call for service.
Dryer will not turn on
Power cord is not properly
plugged in.
• Make sure that the plug is securely plugged into a
grounded outlet matching the dryer’s rating plate.
House fuse is blown, circuit
breaker has tripped, or power
outage has occurred.
• Reset circuit breaker or replace fuse. Do not
increase fuse capacity. If the problem is a
circuit overload, have it corrected by a qualied
electrician.
Dryer does not heat
House fuse is blown, circuit
breaker has tripped, or power
outage has occurred.
• Reset circuit breaker or replace fuse. Do not
increase fuse capacity. If the problem is a
circuit overload, have it corrected by a qualied
electrician.
• NOTE: Due to the design of electric dryers, it is
possible for a circuit problem to allow an electric
dryer to run without heat.
Gas supply or service is
turned off.
• Conrm that the house gas shutoff and the dryer
gas shutoff valves are both fully open. Even if
gas is not supplied to the dryer, it will run and
no error codes will display. Verify that other gas
appliances in the home are working normally.
Energy Saver option selected
(on some models)
• If using the Cotton/Normal cycle, deselect the
energy saver option. The Energy Saver option is
selected by default. This option reduces energy
use by adding an air dry section to the beginning
of the cycle. It is normal to feel no heat at the
beginning of the cycle while in Energy Saver
mode.
Clothes take too long to
dry
Exhaust ducts are blocked,
dirty, or duct run is too long.
• Conrm that the exhaust duct is properly
congured and free of debris, lint, and
obstructions. Make sure that outside wall
dampers can open properly and are not blocked,
jammed, or damaged.
Load is not properly sorted.
• Separate heavy items from lightweight items.
Larger and heavier items take longer to dry. Light
items in a load with heavy items can fool the
sensor because the light items dry faster.
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