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38 TROUBLESHOOTING
TROUBLESHOOTING
FAQs: Frequently Asked Questions
Q: When I press a button, why does my dryer beep and then nothing happens?
A: The Child Lock feature is turned on. To turn off Child Lock, turn the dryer on, then press and hold the
button that has *Child Lock on or under it for 3 seconds.
Q: Why does my dryer take so long to dry clothes?
A: Proper airow is critical to the efcient operation of clothes dryers. A lint lter which is full of lint or
clogged with fabric softener sheet residue can reduce the airow to the point that the time required
to dry clothing will be greatly increased. Another factor affecting dry time is your home exhaust
system. An exhaust system which is dirty and clogged with lint, or is excessively long, needs to be
professionally cleaned or repaired.
Q: Why does my dryer start by itself every few minutes?
A: This is how the Wrinkle Care feature works. The dryer runs briey every few minutes for up to 3
hours after the cycle nishes. This feature is designed to help prevent wrinkles from setting in when
the dryer is not unloaded immediately after the cycle is nished.
Q: Why does my dryer show 3 minutes when I select the Steam Fresh™ cycle?
A: When the Steam Fresh™ cycle is selected, the dryer displays the recommended number of garments
for the cycle, not the estimated cycle time, until the cycle is started. Use the More Time or Less Time
buttons to adjust the load size setting for the number of garments you desire. For a large load or
single bulky item use the
(big) setting.
User Support Videos
For further assistance, there are videos and tutorials available
through the LG.com website.
1
On the lg.com/us home page, click on the Support menu tab
to bring up the menu selections. Select Video Tutorials.
2
Type Dryer in the search box on the new page and click the
Search button.
Scan this QR code to quickly access the
video search page on the LG website.
Once there, type Dryer in the search box.
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