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English 53
Warranty
Information codes
OVEN
Displayed Code Possible cause Solution
C-20 The oven sensor is
open when the oven is
operating.
Press OVEN OFF and restart the
oven. If the problem persists,
disconnect all power to the range
for at least 30 seconds and then
reconnect the power. If this does
not solve the problem, call for
service.
The oven sensor is
short when the oven is
operating.
C-21 This code occurs if the
internal temperature
rises abnormally high.
C-d1 This code occurs
if the door lock is
mispositioned.
C-d0 This code occurs if the
Control key is short for
1 minute.
Press OVEN OFF and restart the
oven. If the problem persists,
disconnect all power to the range
for at least 30 seconds and then
reconnect the power. If this does
not solve the problem, call for
service.
C-30 The PCB sensor is
open when the oven is
operating.
The PCB sensor is
short when the oven is
operating.
C-31 This code occurs if the
PCB temperature rises
abnormally high.
Call for service.
Warranty (U.S.A)
PLEASE DO NOT DISCARD. THIS PAGE REPLACES THE WARRANTY PAGE IN THE USE
& CARE GUIDE
SAMSUNG ELECTRIC RANGE
LIMITED WARRANTY TO ORIGINAL PURCHASER
This SAMSUNG brand product, as supplied and distributed by SAMSUNG
ELECTRONICS AMERICA, INC. (SAMSUNG) and delivered new, in the original carton to
the original consumer purchaser, is warranted by SAMSUNG against manufacturing
defects in materials and workmanship for a limited warranty period of:
One (1) Year Parts and Labor, One (1) Year Parts Warranty
For Glass Cooktop and Radiant Heater
This limited warranty begins on the original date of purchase, and is valid only
on products purchased and used in the United States. To receive warranty service,
the purchaser must contact SAMSUNG for problem determination and service
procedures. Warranty service can only be performed by a SAMSUNG authorized
service center. The original dated bill of sale must be presented upon request as
proof of purchase to SAMSUNG or SAMSUNG’s authorized service center. Samsung
will provide in-home service during the warranty period at no charge subject to
availability within the contiguous United States. In home service is not available in
all areas. To receive in home service product must be unobstructed and accessible
to the service agent. If service is not available Samsung may elect to provide
transportation of the product to and from an authorized service center. SAMSUNG
will repair or replace this product, at our option and at no charge as stipulated
herein, with new or reconditioned parts or products if found to be defective
during the limited warranty period specied above. All replaced parts and
products become the property of SAMSUNG and must be returned to SAMSUNG.
Replacement parts and products assume the remaining original warranty, or ninety
(90) days, whichever is longer.
This limited warranty covers manufacturing defects in materials and workmanship
encountered in normal, noncommercial use of this product and shall not apply
to the following: damage which occurs in shipment; delivery and installation;
applications and uses for which this product was not intended; altered product or
serial numbers; cosmetic damage or exterior nish; accidents, abuse, neglect, re,
water, lightning or other acts of nature; use of products, equipment, systems,
NE59N6650W_DG68-01049A-00_EN+MES+CFR.indb 53 1/31/2018 11:58:28 AM
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