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35
EN
Problem Cause Solution
The operational noise
becomes louder.
Is the dust bin attached to
the Robot Cleaner correctly?
• Attach the dust bin correctly.
Is the HEPA Filter or the
Pre-Filter attached to the dust
bin correctly?
• Attach the the HEPA Filter or
the Pre-Filter correctly.
Is the brush contaminated
with foreign substances?
• Remove foreign substances
from the brush.
Is the brush case installed
properly?
• Install the brush case
properly.
Is the cleaning direction
different from the direction of
the grain on the floor?
• If cleaning is carried out in the
opposite direction from the
direction of the grain on the
floor, a noise may occur.
Clean in the direction of the
grain on the floor.
The Robot Cleaner will not
operate.
Is the Main Power Switch of
the Robot Cleaner turned off?
• Turn on the Main Power
Switch at the back of the
Robot Cleaner.
Is the battery discharged
completely?
• Charge the battery of the
Robot Cleaner manually.
The brush will not spin.
Is the brush installed
correctly?
• Separate and install the brush
again.
Is the brush contaminated
with foreign substances?
• Remove foreign substances
from the brush.
The robot vacuum cleaner
runs abnormally.
Is the sensor contaminated
with foreign substances?
• Wipe the sensor with a soft
cloth.
Is the wheel contaminated
with foreign substances?
• Remove foreign substances
from the wheels.
The Robot Cleaner cannot be
operated using the remote
control.
Are the batteries of the
remote control discharged?
• Replace the batteries of the
remote control.
Is the Robot Cleaner far
away?
• Check if the Robot Cleaner is
located within 3 m of the
remote control signal.
Is the Robot Cleaner turned
off?
• Turn on the Robot Cleaner.
The Robot Cleaner is placed
on the charging station, but
the battery is not charging.
Is the LED power lamp of the
Home Station on?
• Check if the power plug of the
Home Station is inserted into
the outlet. If the light on the
power lamp is on, turn off and
on the Main Power Switch.
Are the charging terminals
stained with foreign
substances?
• Remove the foreign
substances from the charging
terminals and wipe the
charging terminals with a soft
cloth.
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