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Troubleshooting
105
B
Disconnected The other person or other person's
fax machine stopped the call.
Try to send or receive again.
If calls are stopped repeatedly and
you are using a VoIP (Voice over IP)
system, try changing the
Compatibility to Basic (for VoIP). (See
Telephone line interference / VoIP
on page 135.)
Document Cover Open
(MFC-J4710DW)
The document cover was open while
scanning a 2-sided document using
the ADF.
Close the document cover.
Document Jam/too Long
The document was not inserted or fed
properly, or the document scanned
from the ADF was too long.
(See Using the ADF on page 45.)
(See Document jam on page 113.)
DR Mode in Use The machine is in Distinctive Ring
mode. You cannot change the
Receive Mode from Manual to
another mode.
Set Distinctive Ring to Off. (See
Turning off Distinctive Ring
on page 64.)
High Temperature The print head is too warm. Allow the machine to cool down.
Hub is Unusable. A hub or USB Flash memory drive
with hub has been connected to the
USB direct interface.
Hubs, including USB Flash memory
drives that have a hub built in, are not
supported. Unplug the device from
the USB direct interface.
Image Too Long The proportions of your photo are
irregular so effects could not be
added.
Choose a regularly proportioned
image.
Image Too Small The size of your photo is too small to
trim.
Choose a larger image.
Error Message Cause Action
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