User Manual - Page 545

For 2020 F-150 King Ranch.

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Possible Cause and ResolutionSymptom
Incompatible cell phone.
Check the compatibility of your cell phone on our
website.
Cell phone malfunction.
Switch your cell phone off, reset it and try again.
Install the latest cell phone firmware.
Delete your device from system and delete SYNC
from your device and try again.
Switch automatic phonebook download off. See
Settings (page 535).
I cannot connect my cell
phone.
Text messaging does not
work.
You did not switch on text message notifications.
Switch text message notifications on. See Phone
(page 525).
Incompatible cell phone.
Check the compatibility of your cell phone on our
website.
Cell phone malfunction.
Switch your cell phone off, reset it and try again.
Device message sharing is not enabled.
Check the permissions on your device to ensure
text message sharing is enabled.
Incompatible cell phone.
Check the compatibility of your cell phone on our
website.
I cannot hear text messages.
542
F-150 (TFC) Canada/United States of America, enUSA, Edition date: 201907, Third-Printing-
SYNC 3 (If Equipped)
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