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6. Make sure that the name on the screen
matches the name shown in your
FordPass account.
7. Confirm that FordPass account is
connected to the modem .
CONNECTING THE VEHICLE TO
A WI-FI NETWORK - VEHICLES
WITH: SYNC 3
1. Press Settings.
2. Press Wi-Fi.
3. Switch System Wi-Fi on.
4. Press View Available Networks.
5. Select an available Wi-Fi network.
Note: Enter the network password to
connect to a secure network.
CONNECTED VEHICLE – TROUBLESHOOTING - VEHICLES WITH:
CONNECTIVITY DEVICE
Possible Cause and ResolutionSymptom
I cannot confirm the
connection of my FordPass
account to the connectivity
device.
– Contact the Ford Customer Relationship Center to
check that the FordPass account is connected to the
device.
– Weak network signal.
• Move your vehicle closer to a place where the
network signal is not obstructed.
472
F-150 (TFC) Canada/United States of America, enUSA, Edition date: 201907, Third-Printing-
Connected Vehicle
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