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116 Troubleshooting
Problems and Solutions
Connections/Miscellaneous
Problem Solution
No picture or sound.
• The camera is not properly connected: Connect the camera properly (P 70).
• Input on the television is set to “TV”: Set input to “HDMI”.
• The volume on the TV is too low: Adjust the volume.
The computer does not
recognize the camera.
Be sure the camera and computer are correctly connected (P 76).
The camera is
unresponsive.
• Temporary camera malfunction: Remove and reinsert the battery (P 7).
• The battery is exhausted: Charge the battery (P 14) or insert a fully-charged spare
battery (P 7).
• The camera is connecting to a wireless network: Disconnect from the wireless network.
The camera does not
function as expected.
Remove and reinsert the battery (P 7). If the problem persists, contact your FUJIFILM dealer.
No sound.
Turn silent mode off (P 95).
Time and date stamps
• Time and date stamps are not correct: Set the camera clock (P 21).
• Time and date stamps appear on photographs: Time and date stamps can not be deleted.
To prevent stamps appearing on new photographs, select OFF for U DATE STAMP
(P 106).
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