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Other Issues
The Problem Try this!
The TV is hot.
Watching TV for an extended period of time causes the panel to generate heat.
The heat from the panel is dissipated through internal vents running along the
top of the TV. The bottom, however, may feel hot to the touch after extended
use. Children watching TV need constant adult supervision to prevent them from
touching the TV. This heat, however, is not a defect and does not affect the TV's
functionality.
The picture won’t
display in full screen.
HD channels will have black bars on either side of the screen when displaying
upscaled SD (4:3) content.
Black bars will appear at the top and bottom of the screen when you watch
movies that have aspect ratios different from your TV.
Adjust the picture size options on your external device or set the TV to full
screen.
The "Mode Not
Supported" message
appears.
The output resolution of the attached device is not supported by the TV. Check
the supported resolutions of the TV and adjust the external device’s output
resolution accordingly.
The Subtitle item in the
TV menu is grayed out.
You cannot select the Subtitle menu if you have selected a source connected
to the TV via HDMI or Component connections. To view subtitle, turn on the
external device's subtitle function.
The TV smells of plastic. This smell is normal and will dissipate over time.
The Signal Information
option under Self
Diagnosis isn't activated.
Verify that the current channel is a digital channel.
The Signal Information is only available for digital channels.
The TV is tilted to the
side.
Remove the base stand from the TV and reassemble it.
The Broadcasting option
has been deactivated.
Broadcasting is only available when the Source is set to TV.
The Broadcasting menu cannot be accessed while watching TV using a cable
box or satellite receiver.
Certain Broadcasting menus cannot be accessed while recording or while the
TimeShift operation is in progress.
The settings are lost
after 30 minutes or every
time the TV is turned off.
If the Use Mode is set to Store Demo, the TV's audio and video settings are
automatically reset every 30 minutes.
Change the Use Mode (Support > Use Mode) to Home Use.
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