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46
TROUBLESHOOTING
Problem Possible Cause & Solutions
Incomplete or
no dispensing of
detergent
Detergent compartments clogged from incorrect filling.
• Make sure that detergent and additives are put into the correct dispenser
compartments. For all detergent types, always make sure that the dispenser
drawer is fully closed before the start of the cycle.
Too much detergent used.
• Make sure that the suggested amount of detergent is used per the manufacturer’s
recommendations. You may also dilute the detergent with water to the maximum
fill line on the compartment to avoid clogging. Use only HE (High-Efficiency)
detergent.
NOTE
• Always use as little detergent as possible. High-Efficiency washers need very little
detergent to achieve optimum results. Using too much detergent will cause poor
wash and rinse performance and may contribute to odors in washer.
Insufficient water supply.
• Make sure that both hot and cold water faucets are turned on all the way.
Normal residue.
• It is normal for a small amount of detergent to remain in the dispenser. If this
residue builds up it can interfere with normal dispensing of products. Refer to the
cleaning instructions.
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